The 8024402c error code is a Windows Update error that occurs when the Windows Update service is unable to connect to the update server. This can be caused by a number of factors, including firewall or proxy settings, internet connection issues, or a problem with the Windows Update service itself. In most cases, this error can be resolved by simply restarting the Windows Update service.
Users typically search for a solution by asking about:
- windows updates error code 8024402c
- 8024402c
1. Restart your computer and check for updates again
- Click the Start button and type "cmd" into the Start Search box.
- Right-click on the "cmd" result and select "Run as Administrator."
- Type "msconfig" into the command window.
- Select the "Startup" tab and under "Restart," select the "Restart NOW" button.
- Press the "Enter" key on your keyboard.
- Your computer will restart and will automatically check for updates. If the problem is still present, repeat the steps above.
2. Try running the Windows Update Troubleshooter
- Launch the Windows Update Troubleshooter by pressing the "Windows key + X" and selecting "Troubleshoot".
- Choose "Update and Security" from the list of options.
- Click on "Advanced Options".
- Under "Update Settings", choose "Check for updates manually".
- Click on "Next".
- Choose "Install updates".
- If the update is not found, click on "Next".
- Choose "Install updates from a specific location".
- Select the folder where the updates are located.
- Click on "Next".
- Choose "Install updates".
- If the update is not found, click on "Next".
- Choose "Install updates from a specific version".
- Select the version of the updates that you want to install.
- Click on "Next".
- Choose "Restart now".
- If the update is not found, click on "Try again later".
3. Check your date and time settings
- Open the Start menu and click on "Date and Time."
- On the Date and Time window, click on the "Advanced" tab.
- On the "Advanced" tab, under the "Date and Time Settings" section, make sure that the "Date and time are synchronized" checkbox is checked.
- Under the "Time Zone" section, make sure that the time zone that you want to use is selected.
- Under the "Date and Time" section, make sure that the "Date and time are correct" checkbox is checked.
- Click on the "Apply" button to apply the changes.
Some users might also have success with the following opitons:
- Check your Internet connection.
- Temporarily disable your antivirus software.
- Run the DISM tool.
- Reset the Windows Update components.