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How do I fix Americas Cardroom when it is stuck on "Configuring"?

Alton Alexander
By Alton AlexanderUpdated on June 4th, 2022

The "America's Cardroom Stuck On Configuring" error code happens when the America's Cardroom software is unable to communicate with the America's Cardroom servers. This can happen for a number of reasons, including:

  • America's Cardroom is down or experiencing technical difficulties

  • Your internet connection is unstable or unreliable

  • There is a problem with your firewall or antivirus software

  • You are using an outdated version of the America's Cardroom software

If you are seeing this error code, we recommend checking America's Cardroom's website or social media accounts to see if there are any known issues. If not, then please try the following steps to resolve the issue:

  • Check your internet connection and make sure it is stable and reliable

  • Temporarily disable your firewall or antivirus software and try again

  • Make sure you are using the latest version of the America's Cardroom software

  • If all else fails, contact America's Cardroom customer support for assistance

Users typically search for a solution by asking about:

  • americas cardroom error code 500
  • error code 500 americas cardroom
  • americas cardroom stuck on configuring

1. Check your internet connection

  1. Open a web browser and type "www.americascardroom.com" into the address bar.
  2. Click on the "Connection" link on the left side of the page.
  3. On the "Connection" page, you will see a list of your internet service providers (ISPs) and the type of connection each provides.
  4. If you are using a mobile device, please ensure that you are connected to the same network as your computer.
  5. If you are using a VPN, please ensure that the VPN is connected and operational.
  6. If you are using a proxy server, please ensure that the proxy server is operational.
  7. If you are using a dial-up connection, please ensure that the dial-up connection is operational.
  8. If you are using a broadband connection, please ensure that the broadband connection is operational.
  9. If you are using a satellite connection, please ensure that the satellite connection is operational.
  10. If you are using a wireless connection, please ensure that the wireless connection is operational.
  11. If you are using an older browser, please consider upgrading to a more recent browser.
  12. If you are using a mobile device, please ensure that you are connected to the same network as your computer.
  13. If you are using a VPN, please ensure that the VPN is connected and operational.
  14. If you are using a proxy server, please ensure that the proxy server is operational.
  15. If you are using a dial-up connection, please ensure that the dial-up connection is operational.
  16. If you are using a broadband connection, please ensure that the broadband connection is operational.
  17. If you are using a satellite connection, please ensure that the satellite connection is operational.
  18. If you are using a wireless connection, please ensure that the wireless connection is operational.
  19. If you are using an older browser, please consider upgrading to a more recent browser.
  20. If you are using a mobile device, please ensure that you are connected to the same network as your computer.

2. Restart your computer

  1. Turn off your computer.
  2. Remove the battery if it is a laptop.
  3. Turn on your computer.
  4. Immediately after turning on your computer, press and hold the F8 key.
  5. A menu will appear.
  6. Select "Safe Mode with Networking".
  7. Log on to your computer.
  8. Open cmd.exe.
  9. Type "net stop americascardroom" (without the quotes) and press Enter.
  10. Type "net start americascardroom" (again, without the quotes) and press Enter.
  11. Close cmd.exe.
  12. Turn off your computer.
  13. Replace the battery if it is a laptop.
  14. Turn on your computer.

3. Clear your browser's cache and cookies

  1. Open your browser and navigate to the americas cardroom homepage.
  2. On the homepage, click on the three lines in the top left corner of the screen.
  3. On the menu that appears, click on the option labelled "Settings."
  4. On the "Settings" page, click on the "Cache" tab.
  5. On the "Cache" page, click on the "Clear Cache" button.
  6. Click on the "Clear Cookies" button.
  7. Click on the "Close" button.

4. Try a different browser

  1. If you are using a desktop computer, open the browser and go to americascardroom.com.
  2. On the main page, click the gear icon in the top right corner and select "Settings."
  3. On the Settings page, click the "Advanced" link in the "Browsers" section.
  4. In the "Advanced Browsers" window, select the browser you want to use and click the "Configure" button.
  5. On the "Configure" page, make sure the "Use the default settings for this page" checkbox is selected and click the "OK" button.
  6. If you are using a mobile device, open the browser and go to americascardroom.com.
  7. On the main page, click the gear icon in the top right corner and select "Settings."
  8. On the Settings page, click the "Mobile" link in the "Browsers" section.
  9. In the "Mobile Browsers" window, select the browser you want to use and click the "Configure" button.
  10. On the "Configure" page, make sure the "Use the default settings for this page" checkbox is selected and click the "OK" button.

5. Disable any ad blockers or other browser extensions you have installed

  1. If you have any ad blockers or browser extensions installed, disable them by clicking on the respective icons in the top right corner of your browser.
  2. Open americas cardroom and click on the gear icon in the top right corner.
  3. Click on the "Settings" option.
  4. Under the "General" tab, click on the "Ads" button.
  5. If you have any ad blockers or other browser extensions installed, click on the "Disable all" button.
  6. Click on the "Save changes" button.

6. Contact America's Cardroom customer support

  1. Go to americascardroom.com and sign in.
  2. Click on the "Help" tab and then click on the "Contact Us" link.
  3. Enter your problem information into the form provided and then click on the "Submit" button.
  4. A customer support representative will contact you shortly.