This error code indicates that there was a problem loading a resource file. This can happen for a variety of reasons, including network problems or problems with the server.
1. Check your internet connection
- First, open your internet browser and type in "www.att.com/internet" into the address bar.
- If you are using a desktop computer, click the "Start" button, click "Control Panel" and then click "Network and Internet."
- If you are using a mobile device, click the "Home" button, click the "Settings" button and then click "Network and Internet."
- On the "Network and Internet" page, click the "Connections" tab.
- Under "Description," click the "Details" button.
- On the "Details" page, click the "Status" tab.
- Under "Connection Status," click the "Details" button.
- On the "Details" page, under "Connection Type," click the "Open Connections" button.
- On the "Open Connections" page, under "Network Connections," click the "Details" button.
- On the "Details" page, under "Host Name," click the "Details" button.
- On the "Details" page, under "Address," click the "Details" button.
- On the "Details" page, under "Port," click the "Details" button.
- If the connection is not working, click the "Repair" button.
- If the connection is working, click the "Close" button.
2. Restart your modem and router
-To restart your modem, unplug the power cord from your modem and plug it back in. -To restart your router, unplug the power cord from your router and plug it back in. -Wait 10 seconds and then plug in your power cord to your modem and router.
3. Contact AT&T customer support
- Go to att.com and sign in.
- Click on "Contact Us" in the top right corner of the screen.
- On the "Contact Us" screen, click on "Phone & Network Issues."
- On the "Phone & Network Issues" screen, click on "0 Failed to Load Resource."
- On the "0 Failed to Load Resource" screen, provide as much information as possible about the att uverse error code 0 failed to load resource that you're experiencing.
- In the "Subject" field, type "Att uverse Error Code 0 Failed to Load Resource."
- In the "Message" field, provide as much information as possible about the att uverse error code 0 failed to load resource that you're experiencing.
- Click on "Send Message."
- If you receive a response from AT&T customer support, please provide a summary of the conversation in the "Comment" field below.