The error code afg generally indicates that the game was unable to connect to the server. This can be caused by a number of things, including an unstable internet connection, a problem with the game server, or a problem with the user's account.
1. Restart the game
Restart your console. This can be done by pressing the power button on the console, selecting "Restart," and selecting "Yes." If the "Restart" option does not appear, restart your console by pressing the power button and selecting "Shut Down." Press the power button on the console again to restart it. Select "Black Ops III" from the Xbox home screen. Select "Settings." Select "System." Select "Restart." Select "Yes."
2. Check for updates
- Go to the "update" tab in the game menu.
- If you are using a console, press the "up" button on the controller to access the menu.
- Select "check for updates."
- If there are any updates available, the game will show a message telling you how to install them.
- If you are using a PC, go to the game's main website and click on the "download" button.
- Click on the "install" button and follow the instructions.
3. Delete the game and reinstall it
- On your computer, open Steam
- In the top right corner of the Steam window, click the Steam icon
- In the drop-down menu next to "In-game", select "Game Details"
- On the left side of the window, click the "BETAS" tab
- In the "BETAS" tab, click "Delete Local Beta"
- Click "Yes" to confirm
- In the "In-game" section, click "Launch Game"
- If you get a message that says "This game requires a subscription to be installed on your computer", click "Yes" to continue
- When the game starts, it will say "Please enter activation code"
- Type in the code that you received when you installed the game
- Click "OK" to finish
- In the "Settings" section, click "Gameplay"
- In the "Gameplay" section, click "Change Resolution"
- In the "Change Resolution" section, click "Change Resolution"
- In the "Change Resolution" section, click " 1920x1080 "
- Click "OK" to finish
- In the "Settings" section, click "Graphics"
- In the "Graphics" section, click "Change Graphics Quality"
- In the "Change Graphics Quality" section, click "Low"
- Click "OK" to finish
- In the "Settings" section, click "Audio"
- In the "Audio" section, click "Change Audio Quality"
- In the "Change Audio Quality" section, click "Low"
- Click "OK" to finish
- If you get a message that says "The game has failed to initialize. Click OK to try again", click "OK" to try again
4. Restart your console
- On your console, press the power button to turn it off.
- Hold down the reset button for about 10 seconds.
- When the console starts up, release the reset button.
- Press the power button to turn it on.
- If the error code persists, try one of the following solutions.
- If the problem persists after trying the solutions, your console might need to be replaced.
5. Contact customer support
- Open the "Call of Duty: Black Ops III" application.
- Click on the "Settings" icon in the bottom left corner.
- Select "Support."
- Click on "Contact Support."
- Enter your game's error code and click " Send ."
- A customer support representative will help you fix your issue.