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How do I fix directv 775 no swim?

Alton Alexander
By Alton AlexanderUpdated on June 4th, 2022

The directv 775 no swim error code is a signal strength error. It means that the receiver is not getting a strong enough signal from the satellite to decode the channels. This can be caused by several things, including bad weather, a weak signal from the satellite, or a problem with the receiver.

Users typically search for a solution by asking about:

  • directv error code 775 no swm
  • directv 775 no swim

1. Check all connections

1.Check to see if the cable is properly connected to the receiver. 2.Check the power supply to the receiver. 3.Check for interference from other devices. 4.Check for a damaged or loose wire. 5.Check for a defective receiver.

2. Reset the receiver

  1. On the remote, press and hold the Menu and Info buttons until the "Settings" menu appears.
  2. Press the Info button and scroll to "Reset."
  3. Press the Reset button.
  4. Press the Blue button to confirm the reset.
  5. The receiver will reset and return to the "Setup" menu.
  6. Press the Blue button to exit the "Settings" menu.
  7. Press the Blue button to return to the "Home" menu.
  8. Press the Blue button to restart the receiver.

3. Perform a system test to identify the problem

1.Make sure that the power is turned on to the directv 775. 2.Check to see if the TV is receiving a signal from the directv 775. 3.Try to access the directv 775’s menus. 4.If the directv 775 is receiving a signal, try to access the channels. 5.If the channels are accessible, try to access the settings. 6.If the settings are accessible, try to access the signal levels. 7.If the signal levels are accessible, try to access the menu options. 8.If the menu options are accessible, try to access the programming. 9.If the programming is accessible, try to access the video quality. 10.If the video quality is not accessible, try to access the audio quality. 11.If the audio quality is not accessible, try to access the subtitles. 12.If the subtitles are accessible, try to access the closed captioning. 13.If the closed captioning is accessible, try to access the DVR. 14.If the DVR is accessible, try to access the recordings. 15.If the recordings are accessible, try to access the live TV. 16.If the live TV is accessible, try to access the On Demand content. 17.If the On Demand content is accessible, try to access the VOD content. 18.If the VOD content is accessible, try to access the App Store. 19.If the App Store is accessible, try to access the directv TV app. 20.If the directv TV app is accessible, try to access the guide. 21.If the guide is accessible, try to access the settings. 22.If the settings are accessible, try to access the diagnostic tools. 23.If the diagnostic tools are accessible, try to access the reset. 24.If the reset is accessible, try to access the backup. 25.If the backup is accessible, try to access the reset factory settings.

4. Contact customer service

  1. First, try calling Directv directly at 1-800-DIRECTV (1-800-342-3683) to speak to a customer service representative.
  2. If that doesn't work, you can try emailing customer service at [email protected]
  3. If that still doesn't work, you can try filing a support ticket online.
  4. If all of those options fail, you can speak to a customer service representative in person.