According to the Disney website, Error Code 39 is caused by "a problem connecting to the Disney+ service." This can happen for a variety of reasons, including an unstable internet connection, a problem with the Disney+ app, or a problem with the Disney+ servers. This error code can be frustrating for users, as it can prevent them from being able to watch their favorite Disney movies and shows.
You are here because you have a question about:
- wandavision error code 39
- disney error code 39
1. Restart your computer and try again
- Click on the Start button and type "cmd" into the search bar.
- Right-click on the cmd.exe file and select "Run as Administrator."
- Type "shutdown -r" into the cmd.exe window and press Enter.
- Select your computer from the list of computers that will be shutdown and click on the "Shutdown" button.
- Wait until your computer is completely shut down before proceeding.
- Click on the "Start" button and type "cmd" into the search bar.
- Right-click on the cmd.exe file and select "Run as Administrator."
- Type "reboot" into the cmd.exe window and press Enter.
- Select your computer from the list of computers that will be rebooted and click on the "Reboot" button. 10.Wait until your computer is completely rebooted before proceeding.
2. Try using a different browser
- Go to the Disney website and sign in.
- Click on the “My Account” button in the top right corner.
- Under “My Account,” click on the “Browser” tab.
- In the “Browser” tab, click on the “Change Browser” button.
- Select a different browser from the drop-down menu.
- Click on the “Confirm” button.
- If the Disney website does not work correctly after using a different browser, try using a different computer.
Some users might also have success with:
- Uninstall and reinstall Disney+.
- Clear your browser's cache and cookies.
- Disable any browser extensions or add-ons.
- Reset your router and modem.
- Check if Disney+ is down or not working.
- Contact Disney+ customer support.