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How to Fix Disney Plus Error Code 14?

Alton Alexander
By Alton AlexanderUpdated on June 4th, 2022

There are a number of reasons why the Disney Plus error code 14 might occur. One possibility is that there is an issue with your internet connection. Another possibility is that the Disney Plus servers are down or experiencing a high volume of traffic. This error code usually means that there is a problem with the Disney Plus servers, so it is likely that the problem will be resolved soon.

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1. Ensure that you are using the correct email address and password for your Disney+ account

The first step is to make sure you are using the correct email address and password for your Disney+ account. If you are not sure whether you are using the correct email address and password, you can check your email account to see if you have received an activation email from Disney+. If you have not received an activation email, you may need to reset your password. The next step is to try to sign in to your Disney+ account using the email address and password that you used when you first created your account. If you are still having trouble signing in, you can try resetting your password using the steps below. If you are still having trouble signing in, you can try contacting Disney+ support. Disney+ support can help you troubleshoot any issues you are having with your account.

2. Check to see if your internet connection is working properly

  1. Get your internet connection tested by a technician. If the problem is with your internet connection, the technician will be able to fix it.
  2. If the problem is not with your internet connection, then you will need to troubleshoot the Disney Plus error code 14 on your own. You can try the following steps to troubleshoot the Disney Plus error code 14: a. Make sure you are connected to the internet. b. Try restarting your modem and your computer. c. Try resetting your network settings. d. Try uninstalling and reinstalling Disney Plus.

3. Try restarting the Disney+ app

  1. If you are using a mobile device, press and hold the power button until the device restarts.
  2. If you are using a computer, open the Disney+ app and click the "Restart" button in the upper right corner.
  3. If the Disney+ app fails to restart, try uninstalling and reinstalling the app.

Some users might also have success with the following opitons:

  1. Delete the Disney+ app and reinstall it.
  2. Check for updates to the Disney+ app.
  3. Reset your device to factory settings.