Error code E02 on a Whirlpool washer indicates that the washer is not draining properly. This can be caused by a blockage in the drain hose or pump, or a problem with the drain pump itself. If the washer is not draining properly, it will eventually stop working altogether.
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Contents:
- Check the drain hose to make sure it is not kinked or clogged
- Check the washer's drain pump to make sure it is not clogged or obstructed
- Clean the washer's drain pump filter, if it has one
- Run a cycle with a vinegar and water solution to clean the washer's tub and hoses
- If the washer has a lint filter, clean it out
- Check the washer's water inlet hoses to make sure they are not kinked or clogged
1. Check the drain hose to make sure it is not kinked or clogged
- Remove the drain hose from the washer.
- Inspect the drain hose for kinks, cracks, or other signs of damage.
- If the drain hose is kinked or clogged, remove the kink or clog using a plunger or snake.
- Replace the drain hose if necessary.
2. Check the washer's drain pump to make sure it is not clogged or obstructed
- Open the washer's front panel.
- Find the drain pump and remove the impeller.
- Check the impeller for wear or damage. If the impeller is damaged, replace it.
- Check the drain hose for obstructions. If there are obstructions, remove them.
- Check the drain pump seal for wear or damage. If the seal is damaged, replace it.
3. Clean the washer's drain pump filter, if it has one
-Locate the filter on the underside of the washer drain pump. -Remove the filter by unscrewing the screws that hold it in place. -Rinse the filter off with warm water. -Clean the filter housing and screws with a dry cloth. -Replace the filter and screw it in place.
4. Run a cycle with a vinegar and water solution to clean the washer's tub and hoses
To clean the tub and hoses in a whirlpool washer:
- Open the front door of the washer.
- Remove the top panel of the washer by unscrewing the four screws located near the top of the washer.
- Remove the tub.
- Wipe down the tub and hoses with a clean cloth.
- Pour 1 cup of vinegar into the washer tub.
- Close the front door of the washer.
- Turn on the washer.
- Agitate the washer tub for several minutes.
- Remove the vinegar solution from the washer tub.
- Replace the top panel of the washer.
- Screw the four screws in place.
5. If the washer has a lint filter, clean it out
- Remove the lint filter.
- Empty the wash tub.
- Remove the screws that attach the washer top and front panel.
- Lift the top and front panel off the washer.
- Disconnect the water supply hose, drain hose, and power cord.
- Remove the four screws that hold the front panel to the washer tub.
- Unplug the washer.
- Clean the washer tub and lint filter.
- Replace the front panel, screws, and water supply hose.
- Replace the drain hose.
- reconnect the power cord.
- Replace the washer top and front panel.
6. Check the washer's water inlet hoses to make sure they are not kinked or clogged
- Turn off the water supply to the washer.
- Remove the water inlet hose from the washer.
- Inspect the hose for any kinks or clogs.
- If the hose is kinked or clogged, use a pipe cleaner to clean the kinks or clogs.
- Replace the water inlet hose if necessary.
- Turn on the water supply to the washer.
- Try to wash a load of laundry.
Still not working? maybe try one of these options:
- Have a plumber check the home's main sewer line to see if it is clogged.