The 0x80040902 error code is a Windows error that can occur when trying to install or update a program. This error can also occur when trying to run a program that has been installed. This error is usually caused by a corrupt or missing file.
1. Restart your computer and try again
- If your computer is on, turn it off.
- Remove any external devices, such as USB drives, DVDs, or CDs.
- Turn your computer on and wait for the startup environment to load.
- Press the "F2" key to open the BIOS or UEFI menu.
- In the BIOS or UEFI menu, choose the "Restart" option.
- After your computer restarts, choose the "Repair" option.
- In the "Repair" option, choose the "Advanced Options" option.
- In the "Advanced Options" option, choose the "Restart" option.
- After your computer restarts, choose the "OK" option to fix the error code.
2. Check your internet connection and try again
- Open your internet browser and type "https://www.google.com" into the address bar.
- If you are using a desktop computer, click on the Google sign in button. If you are using a mobile device, tap on the Google icon and sign in.
- After you sign in, click on the "Search" button and type in the error code that you were getting.
- If you are using a desktop computer, click on the "Results" tab and then on the "Details" button.
- If you are using a mobile device, tap on the "Google" icon and open the "Google Search" app. Then, type in the error code.
- Near the top of the page, you will see a box that says "Link ID." In the box, type in the link ID that you were getting the error code on.
- Near the bottom of the page, you will see a box that says "Page Title." In the box, type in the title of the webpage that you were getting the error code on.
- Near the top of the page, you will see a box that says "HTTP Status Code." In the box, type in the status code that you were getting the error code on.
- Near the bottom of the page, you will see a box that says "URL." In the box, type in the URL that you were getting the error code on.
- If you are using a desktop computer, click on the "Refresh" button.
- If you are using a mobile device, tap on the "Refresh" button and then on the "OK" button.
3. Update your anti-virus software and run a scan
- Open your anti-virus software.
- Click on “Update”.
- On the “Update” window, click on “Check for Updates”.
- On the “Check for Updates” window, click on “Yes”.
- On the “Update” window, click on “Install Updates”.
- On the “Install Updates” window, click on “Yes”.
- On the “Install Updates” window, click on “Scan Now”.
- On the “Scan Now” window, click on “OK”.
- After the scan is finished, click on “OK”.
- Close your anti-virus software.
4. Run the Windows System File Checker tool
- Open the Windows System File Checker tool by clicking on Start, typing system file checker in the search box, and hitting ENTER.
- Click on the Check Now button.
- Select the file or files that you want to check.
- Click on the Check Files button.
- If the files that you selected are not up to date, the tool will tell you that and provide instructions on how to update them.
- Click on the Close button.
5. Install the latest Windows updates
The steps to install the latest Windows updates to fix error code 0x80040902 are as follows:
- Open the Windows Update utility by clicking on Start, typing Windows Update and clicking on the Windows Update icon.
- Click on the View Installed Updates button.
- Select the check box next to the update that you want to install.
- Click on the Install button.
- After the update is installed, click on the OK button.
6. Try running the game or program in compatibility mode
- Start the game or program in compatibility mode.
- If the game or program crashes or does not run properly, try re-installing the program or game.
- If the game or program still does not run properly, try troubleshooting the program or game issues.
If the answers above didn't work then you should also try:
- Run a malware scan.
- Delete temporary files.
- Reset your Windows Store cache.
- Reinstall the game or program.