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How do you fix the windows error code: (0x80073712)?

Alton Alexander
By Alton AlexanderUpdated on June 3rd, 2022

This error code means that a file needed by Windows Update is damaged or missing. This can happen if your computer's registry is corrupt, or if you have a virus or malware infection.

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1. Restart your computer and then try to install the update again

  1. Close all open programs on your computer.
  2. Click on the Windows button and then click on the “Start” button.
  3. Type in “cmd” in the Start Search box and press the Enter key.
  4. In the Command Prompt window, type in the following command and press the Enter key: shutdown -r -t 0
  5. When the computer signs off, type in the following command to restart it: reboot
  6. After the computer restarts, try to install the update again.

2. Temporarily disable your antivirus software and then try to install the update again

  1. Open the antivirus software.
  2. Click on the "Settings" button.
  3. Under "General," click on the "Temporarily Disable" button.
  4. Click on the "Yes" button when prompted to restart your computer.
  5. Close the antivirus software.
  6. Click on the "Update" button on the Windows Update website.
  7. Click on the "Install" button.
  8. Click on the "OK" button.
  9. Click on the "Finish" button.

3. Clear the Windows Update cache and then try to install the update again

  1. Click on the Start button, type "cmd" in the search bar, and press Enter.
  2. Type "wuauclt", and press Enter.
  3. Type "cmd" and press Enter.
  4. Type "wuauclt /upgrade" and press Enter.
  5. Type "net stop wuauserv" and press Enter.
  6. Type "net start wuauserv" and press Enter.
  7. Type "cmd" and press Enter.
  8. Type "wuauclt /flushcache" and press Enter.
  9. Type "cmd" and press Enter.
  10. Type "wuauclt /resetpolicy" and press Enter.

4. Try to install the update using the Microsoft Update Troubleshooter

  1. Open the Microsoft Update Troubleshooter.
  2. Click on the "Next" button.
  3. Select the update that you want to install.
  4. Click on the "Install" button.
  5. If the update fails to install, the Troubleshooter will show you the error code.
  6. You can then try to fix the error code by following the instructions that the Troubleshooter provides.

If the answers above didn't work then you should also try:

  1. Try to install the update using a different internet connection.
  2. Reset the Windows Update Components.
  3. Download and install the update manually.