The error code 0x80246008 indicates that the Windows Update service is not running. This error can occur if the Windows Update service is not started, is disabled, or if the service is not set to start automatically. This error can also occur if the Windows Update files are corrupt.
1. Restart your computer and then try again
- If your computer is on, turn it off.
- Hold down the power button for at least five seconds to turn off your computer.
- After your computer turns off, plug in your power cord.
- When the power indicator turns on, wait one minute.
- Press the power button to turn on your computer.
- When your computer starts up, press the F8 key to open the boot menu.
- Select your language and click on the Advanced Startup Options button.
- On the Advanced Startup Options screen, click on the Restart button.
- Your computer will restart and you will be prompted to choose an option.
- Press the F9 key to reload your operating system.
- After your computer restarts, try to open the application that was causing the error code.
2. Try to run the Windows Update Troubleshooter and see if it helps
- Go to Start, type "Windows Update" in the search bar, and press Enter.
- On the window that opens, click on the "Troubleshoot" link.
- On the "Troubleshoot" window, click on the "Windows Update Troubleshooter" link.
- On the "Windows Update Troubleshooter" window, click on the "Try now" button.
- On the "Windows Update Troubleshooter" window, follow the instructions that appear.
3. Manually reset the Windows Update Components
- Open the Control Panel.
- Click on "System and Security".
- Click on "Windows Update".
- Click on "Change settings".
- Under "General", click on "Reset".
- Under "Advanced Options", click on "Reset".
- Under "Reset settings", click on "Yes".
- Click on "Close".
4. Try to install the updates in clean boot mode
- Boot your computer into "clean boot" mode by pressing the "F8" key several times during the startup process.
- If your computer displays a "Safe Mode" screen, press the "F11" key to enter "safe mode."
- If your computer displays a "clean boot" screen, press the "F10" key to continue.
- If your computer displays a "Windows Error Reporting" screen, click the "OK" button.
- In the "Windows Error Reporting" screen, click the "More information" button.
- In the "More information" screen, click the "Diagnostic Details" button.
- In the "Diagnostic Details" screen, scroll down to the "Update Services" section.
- In the "Update Services" section, click the "Check for update" button.
- If the "Check for update" button is not visible, click the "Update Services" button on the top-right corner of the "Diagnostic Details" screen.
- In the "Update Services" screen, click the "Get updates" button.
- In the "Get updates" screen, click the "Install updates" button.
- In the "Install updates" screen, click the "Update" button.
- In the "Update" screen, click the "Yes" button to install the updates.
- After the updates are installed, restart your computer.
If the answers above didn't work then you should also try:
- Temporarily disable your antivirus software and then try again.
- Check if your computer is connected to the Internet.
- Make sure that the Windows Update service is running.
- Try to download and install the updates from the Microsoft Update Catalog website.