How to fix error code 24 on Disney Plus?

The Error Code 24 on Disney Plus is caused by an issue with the Disney Plus app on your device. This can be caused by a number of things, but the most common cause is an issue with the Disney Plus servers.

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• Check your internet connection
• Restart your device
• Clear the cache and cookies on your browser
• Update your browser
• Try using a different browser

1. Check your internet connection

1. Open the Google Chrome browser and type "netstat -an" into the address bar.
2. Click on the "Network Connections" icon that will appear in the lower-left corner of the browser window.
3. Right-click on the "Local Area Connection" that appears in the network connections list and select "Properties."
4. In the "Internet Protocol Version 4 (TCP/IPv4)" section, click on the "Ping" button.
5. In the "Type" field, type the IP address of your Disney Plus account.
6. In the "Port" field, type the port number that Disney Plus uses for online gaming.
7. Click on the "Send" button.
8. Wait a few seconds for the "Ping" result to appear in the "Status" field.
9. If the "Ping" result shows that your Disney Plus account is connected to the internet, the error code 24 has been successfully resolved. If the "Ping" result shows that your Disney Plus account is not connected to the internet, the error code 24 has been incorrectly resolved and you will need to follow the steps below to correctly resolve the error code 24.

2. Restart your device

1. Open your device's Settings app.
2. Tap on General.
3. Tap on Restart.
4. Tap on Restart now.
5. Your device will restart and you will be asked to choose a mode.
6. Tap on Troubleshoot.
7. Tap on Advanced options.
8. Tap on Restart now.
9. Tap on Yes to restart your device.

3. Clear the cache and cookies on your browser

1. In your browser, open the menu and select "Tools"
2. Select "Internet Options"
3. On the "General" tab, select the "Cache" button and clear the cache
4. Select the "Cookies" button and clear the cookies
5. Select the "History" button and clear the history

4. Update your browser

1. Close any open browsers
2. Download and install the latest version of the Google Chrome browser
3. Open Google Chrome and click on the icon in the top right corner of the browser
4. In the drop-down menu, select "Settings"
5. Under the "Advanced" heading, click on the "Internet" tab
6. Under the "Reset and security" heading, click on the "Clear browsing data" button
7. Under the "Advanced" heading, click on the "Check for updates" button
8. If there is a new version of the Google Chrome browser available, it will be downloaded and installed
9. Once the update is complete, Google Chrome will restart
10. If there are any further problems, please contact Disney customer service.

5. Try using a different browser

The steps to try using a different browser in order to fix error code 24 disney plus are as follows:

1. Open up your browser and navigate to the Disney Plus website.
2. Click on the "Enter Your Email Address" button located at the top of the page.
3. Enter your email address and click on the "Submit" button.
4. On the next page, you'll be asked to click on the "Forgot Your Password?" link.
5. Enter your email address again and click on the "Submit" button.
6. You'll now be taken to a page where you can enter your login information.
7. Once you've logged in, you'll be taken to the main Disney Plus page.
8. On the Disney Plus home page, click on the "Menu" button located in the top right-hand corner.
9. On the "Menu" page, click on the "Account" button located in the top left-hand corner.
10. On the "Account" page, click on the "Settings" button located in the top right-hand corner.
11. On the "Settings" page, click on the "General" tab.
12. Under the "General" tab, click on the "Browser" button.
13. On the "Browser" page, select the browser that you would like to use from the list of options.
14. Click on the "Save" button.
15. Your browser should now be set as the default browser.
16. If the error code 24 disney plus still isn't fixed, try using a different browser. If that doesn't work, you may need to reset your browser.

If the answers above didn't work then you should also try:

1. Contact Disney+ customer support