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How do I fix the error code U219 on Ticketmaster?

Alton Alexander
By Alton AlexanderUpdated on June 4th, 2022

Error code u219 is a ticketmaster error that occurs when trying to purchase tickets. This error code happens because the ticketmaster system is unable to process the transaction.

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1. Try accessing the site from another browser

-Open a new browser window -Type "http://www.ticketmaster.com" into the address bar -Click on the link that appears in the window that opens -Enter your login information and click on the "Log In" button -If you are not already logged in, you will be prompted to log in -On the main page, click on the "Tickets" tab -On the "Tickets" tab, under the "Ticket Information" section, click on the "View Tickets" link -If the error code u219 is displayed, click on the link that appears next to the error code to access the ticket detail page -On the ticket detail page, under the "Ticket Information" section, click on the "Edit" link next to the ticket that you wish to fix -On the "Edit" link, under the "Details" section, click on the "Details" link next to the "Status" field -On the "Details" link, under the "Status" field, click on the "Change" link -On the "Change" link, under the "Status" field, change the "Status" field from "Pending" to "Issued" -Click on the "Update" button to save the changes

2. Clear your cookies and cache

  1. In your web browser, click on the “Tools” menu and then select “Internet Options”.
  2. Click on the “Privacy” tab and then scroll down to the “ Cookies” section.
  3. Click on the “Clear Cookies and Data” button.
  4. Click on the “OK” button.
  5. Click on the “Close” button in the “Internet Options” window.
  6. If you are using a Firefox web browser, click on the “Firefox” menu and then select “Clear Recent History”.
  7. Click on the “History” button and then click on the “Clear” button.
  8. Click on the “Firefox” menu and then select “New Profile”.
  9. Enter your user name and password and then click on the “OK” button.
  10. Click on the “Firefox” menu and then select “Clear Cache”.
  11. Click on the “Firefox” menu and then select “Delete Profile”.
  12. Click on the “Firefox” menu and then select “Quit Firefox”.

3. Contact customer support

  1. Navigate to the "My Tickets" page on Ticketmaster.com.
  2. Click on the "Ticket Status" link in the menu bar at the top of the page.
  3. On the "Ticket Status" page, under the "Ticket Details" heading, click on the "Contact Us" link. 4.Click on the "Send A Ticket" link in the "Contact Us" section.
  4. Fill out the "Ticket Message" field with the details of your problem. 6.Click on the "Send Ticket" button. 7.Wait for a response from customer support.