Error code u219 is a ticketmaster error that occurs when trying to purchase tickets. This error code happens because the ticketmaster system is unable to process the transaction.
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1. Try accessing the site from another browser
-Open a new browser window -Type "http://www.ticketmaster.com" into the address bar -Click on the link that appears in the window that opens -Enter your login information and click on the "Log In" button -If you are not already logged in, you will be prompted to log in -On the main page, click on the "Tickets" tab -On the "Tickets" tab, under the "Ticket Information" section, click on the "View Tickets" link -If the error code u219 is displayed, click on the link that appears next to the error code to access the ticket detail page -On the ticket detail page, under the "Ticket Information" section, click on the "Edit" link next to the ticket that you wish to fix -On the "Edit" link, under the "Details" section, click on the "Details" link next to the "Status" field -On the "Details" link, under the "Status" field, click on the "Change" link -On the "Change" link, under the "Status" field, change the "Status" field from "Pending" to "Issued" -Click on the "Update" button to save the changes
2. Clear your cookies and cache
- In your web browser, click on the “Tools” menu and then select “Internet Options”.
- Click on the “Privacy” tab and then scroll down to the “ Cookies” section.
- Click on the “Clear Cookies and Data” button.
- Click on the “OK” button.
- Click on the “Close” button in the “Internet Options” window.
- If you are using a Firefox web browser, click on the “Firefox” menu and then select “Clear Recent History”.
- Click on the “History” button and then click on the “Clear” button.
- Click on the “Firefox” menu and then select “New Profile”.
- Enter your user name and password and then click on the “OK” button.
- Click on the “Firefox” menu and then select “Clear Cache”.
- Click on the “Firefox” menu and then select “Delete Profile”.
- Click on the “Firefox” menu and then select “Quit Firefox”.
3. Contact customer support
- Navigate to the "My Tickets" page on Ticketmaster.com.
- Click on the "Ticket Status" link in the menu bar at the top of the page.
- On the "Ticket Status" page, under the "Ticket Details" heading, click on the "Contact Us" link. 4.Click on the "Send A Ticket" link in the "Contact Us" section.
- Fill out the "Ticket Message" field with the details of your problem. 6.Click on the "Send Ticket" button. 7.Wait for a response from customer support.