HP printer error code list PDF is a file that contains a list of error codes for HP printers. This file is used by HP customer service to help troubleshoot and resolve printer issues. The file is also used by HP technicians to diagnose problems with HP printers. The HP printer error code list PDF is updated regularly to include new error codes and to remove outdated error codes.
1. Check the printer's power cord and make sure it is plugged into a working outlet
- Verify that the printer's power cord is plugged into a working outlet.
- If the power cord is plugged in properly, check to see if the printer is turned on by checking the power light on the front of the printer.
- If the printer is turned on, check to see if the printer is printing by checking the status light on the front of the printer.
- If the printer is printing and the power light is on, check to see if the power cord is plugged into the correct outlet.
- If the power cord is plugged in properly, unplug the power cord from the printer and plug it back in to the correct outlet.
- If the printer is not printing or the power light is not on, check to see if the power cord is plugged into the correct outlet.
- If the power cord is not plugged in properly, plug the power cord in to the correct outlet and turn on the printer.
- If the printer is still not printing, check to see if the power cord is plugged into the correct outlet and if the power switch on the printer is turned off.
- If the power cord is plugged in properly and the power switch on the printer is turned off, check to see if the printer is receiving power by checking to see if the power light on the front of the printer is blinking.
- If the power light is blinking, check to see if the printer is receiving power by plugging in a different power cord.
- If the printer is not receiving power, check to see if the power switch on the printer is turned on and if the printer is plugged into a working outlet.
2. Check the printer's cable and make sure it is securely connected to the computer
- Open the printer's software.
- Click the "Cable" tab.
- Make sure that the cable is securely connected to the printer and the computer.
- If the cable is not connected properly, try connecting it again.
- If the cable still does not work, try replacing the cable.
3. Try restarting both the printer and the computer
- Press and hold down the "Windows" key on your keyboard and "R" key on your computer at the same time.
- When the "RUN" window appears, type "cmd" and press enter.
- At the command prompt, type "ipconfig /all" and press enter.
- Look for the "Host Name" and "IP Address" columns and note the corresponding values.
- In the "Command Prompt" window, type "ping 127.0.0.1" and press enter.
- Type "netstat -an" and press enter.
- In the "Command Prompt" window, type "netstat -an | find " and press enter.
- Type the number that corresponds to the value in the "Host Name" column in the "Command Prompt" window and press enter.
- Type "netstat -an | find " and press enter.
- Type the number that corresponds to the value in the "IP Address" column in the "Command Prompt" window and press enter.
- Type "reboot" and press enter.
4. Check for any loose connections inside the printer
The steps to check for loose connections inside a printer are as follows:
- Remove the printer’s cover.
- Remove the print cartridges.
- Inspect the connectors for any loose or damaged connections.
- Reconnect any loose or damaged connections.
- Replace the print cartridges.
- Replace the printer cover.
Some users might also have success with:
- Check for any paper jams inside the printer.
- Check the printer's ink or toner levels and replace it if necessary.
- Run a printer self-test to check for any hardware errors.
- Update the printer's firmware.
- Contact HP support for further assistance.