The HTTP status code 104 indicates that the server has an internal problem and is unable to process the request. This is usually a temporary condition and the server will be able to process the request once the problem has been resolved.
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1. Check your internet connection
- In your web browser, open the "Settings" menu and select "Network and Internet."
- In the "Network and Internet" window, click on the "Advanced" tab.
- Under "Settings that are specific to your network," click on the "Internet connection" link.
- In the "Internet connection" window, make sure that the "Status" column is set to "OK." If it is not, click on the "Update" button to try to fix the problem.
- If the "Status" column is set to "OK," click on the "Connect" button to try to establish a connection to the internet.
- If the "Status" column is set to "Not connected," click on the "OK" button to try to fix the problem.
- If the "Status" column is set to "Not connected," click on the "Close" button to try to fix the problem.
- If the "Status" column is set to "Error," click on the "Close" button to try to fix the problem.
- If the "Status" column is not set to "OK," click on the "Close" button to try to fix the problem.
- In the "Settings that are specific to your network," window, click on the "Advanced" tab.
- Under "Settings that are specific to your network," click on the "Reset Settings" link.
- In the "Reset Settings" window, make sure that the "Connection" option is set to "Close."
- Click on the "Close" button to try to fix the problem.
- If the "Close" button does not fix the problem, click on the "Contact Us" button to try to get help.
2. Check the website's address for typos
The steps to check a website's address for typos are as follows:
- Click on the website's address in your web browser.
- Type the website's address into the address bar.
- If there are any typos in the website's address, they will appear in the web browser's address bar.
- To fix the typos, you will need to correct the typos in the website's address.
- Click on the "Enter" key on the keyboard to send the website's address to the web browser.
- Click on the website's address to open it in the web browser.
3. Clear your browser's cache and cookies
- In your web browser, click on the "Tools" menu and select "Internet Options".
- On the "General" tab, click on the "Settings" button.
- Under the "Privacy" section, click on the "History" button.
- Under the "History" tab, clear the "History: Clear each time you close your browser" checkbox.
- Under the "History" tab, clear the "History: Clear cookies and other data on exit" checkbox.
- Click on the "OK" button.
- Close your web browser.
4. Try using a different browser
- Open your browser and type "about:support" into the address bar.
- If you're using a desktop computer, click on the "About Firefox" button in the upper-right corner of the browser window.
- If you're using a smartphone or tablet, tap on the three lines in the bottom left corner of the browser window, and then scroll down to "About Firefox."
- Click on the "Update Firefox" button.
- If you're using a desktop computer, Firefox will open a window that says "Are you sure you want to update Firefox?"
- Click on the "Update Firefox" button.
- If you're using a smartphone or tablet, Firefox will open a screen that says "Firefox is up to date."
If the answers above didn't work then you should also try:
- Contact the website's administrator