An Outlook Send/Receive Error happens when Outlook is unable to send or receive emails. This can be due to a number of reasons, such as:
-Your computer is not connected to the internet
-The mail server is down
-There are too many emails in your Inbox
-Your Outlook profile is corrupt
To fix an Outlook Send/Receive Error, try the following:
-Check your internet connection and make sure you're connected to the mail server
-Clear out your Inbox by deleting old or unneeded emails
-Create a new Outlook profile
Users typically search for a solution by asking about:
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1. Check your internet connection
- Open the "Network and Sharing Center"
- Click on "Network Connections"
- Right-click on your internet connection and select "Properties"
- Under the "General" tab, make sure that the "Status" is set to "Connected"
- Under the "Performance" tab, make sure that the "Status" is set to "Good"
2. Check if your Outlook account settings are correct
- Open Outlook and sign in.
- If you are using a web browser, go to https://outlook.com.
- In the top left corner of the Outlook window, click the gear icon (three lines in a circle), and then click Account Settings.
- In the Account Settings window, under the Email section, make sure that the From address is correct.
- If you are using a mobile device, tap the three lines in the top left corner of the Outlook window, and then tap Settings.
- In the Settings window, under the Email section, make sure that the From address is correct.
- If you are using a personal computer, go to the File menu and click Options.
- In the Options window, under the Mail Settings section, make sure that the From address is correct.
3. Run the Outlook in Safe Mode
- Open the Start menu and type "Outlook."
- When Outlook starts, click on the "File" tab.
- Under "File Types," select the "Outlook 2007" option.
- In the "Outlook 2007" window, click on the "Tools" button.
- In the "Tools" window, click on the "Options" button.
- In the "Options" window, click on the "Mail" tab.
- Under "Mail Accounts," select the "Local Account" option.
- Under "Mail Security," select the "Send As" option.
- In the "Send As" window, select the "Outlook Send As" option.
- Under "Outlook Send As" options, select the "Local Machine" option.
- In the "Local Machine" window, click on the "Properties" button.
- In the "Properties" window, under "General," click on the "Security" tab.
- In the "Security" tab, under "Exchange Server," click on the "Trust" button.
- Under "Trust" options, select the "LocalMachine" option.
- Under "Local Machine" options, click on the "OK" button.
- Close the "Properties" window.
- Close the "Options" window.
- Close the "Mail" tab.
- Close the "File" tab.
- Close the "Outlook" window.
4. Disable your firewall or any anti-virus software temporarily
To disable your firewall or any anti-virus software temporarily in order to fix outlook send/receive error:
- Locate the firewalls or anti-virus software that you want to disable.
- In the firewalls or anti-virus software, locate an "enable" or "disable" button.
- Click the "enable" button to disable the firewall or anti-virus software.
- Click the "reactivate" button to re-enable the firewall or anti-virus software.
- Restart your computer.
- Try to send and receive emails again.
5. Repair your Outlook data files
- First, open Outlook and sign in.
- Next, click on the "File" tab and select "Open".
- Navigate to the location of your Outlook data files and open them.
- Next, select all of the emails you want to repair and press "Ctrl + A".
- Next, select all of the attachments in the emails and press "Ctrl + C".
- Finally, press "Ctrl + V" to paste the emails and attachments into a new file.
Still not working? maybe try one of these options:
- Reset the Outlook Transient Error
- Change your SMTP server settings
- Re-install Microsoft Outlook