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How do I fix RDK 03004?

Alton Alexander
By Alton AlexanderUpdated on June 4th, 2022

The rdk 03004 error code indicates that the Roku device is having difficulty connecting to the wireless network. There are a few reasons why this might happen:

  1. The wireless router might be too far away from the Roku device.

  2. There might be too many walls or other obstructions between the wireless router and the Roku device.

  3. The wireless router might be experiencing interference from other electronic devices.

  4. The wireless router might be configured incorrectly.

  5. The Roku device might be experiencing a hardware issue.

If the rdk 03004 error code persists, it is recommended to contact Roku customer support for further assistance.

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1. Restart the computer

  1. Click on the Start button and then click on the Control Panel.
  2. Double-click on the System and Security icon.
  3. Click on the Restart button.
  4. Select the appropriate option from the menu.
  5. Click on the restart button.

2. Reinstall the remote control software

  1. Remove the battery from the remote control and wait 10 seconds
  2. Reconnect the battery and press and hold the power button for 3 seconds until the red light starts to blink
  3. Release the power button and wait 10 seconds
  4. Insert the CD-ROM that came with the remote control
  5. Follow the on-screen instructions
  6. After the installation is complete, re-insert the battery and press and hold the power button for 3 seconds until the red light starts to blink
  7. Release the power button and wait 10 seconds
  8. Reconnect the power cord

3. Update the remote control software

  1. Open the remote control software on the computer you are updating.
  2. Click on the "Tools" menu item.
  3. Click on "Update."
  4. In the "Update Options" dialog box, click on the "Check for Updates" button.
  5. The remote control software will check for updates and, if any are available, will prompt you to install them.
  6. Click on the "Install Updates" button.
  7. The remote control software will install the updates.
  8. Once the updates have been installed, the remote control software will restart.
  9. The updated remote control software will be available for use.

If you didn't find success with an option above, then try:

  1. Check the batteries in the remote control.
  2. Check the connection between the computer and the TV.
  3. Try a different remote control.