The Netflix Error Code NW-2-5 is a network connectivity error. It typically occurs when the device you are using to stream Netflix is unable to connect to the Netflix servers. There are a number of reasons why this error may occur, including:
-Your device is not connected to the internet.
-The Netflix servers are down or experiencing high traffic.
-Your device's DNS settings are incorrect.
-Your device is using an outdated or unsupported version of the Netflix app.
If you are experiencing this error, we recommend checking your internet connection, restarting your device, and/or updating the Netflix app.
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If you didn't find success with an option above, then try:
- Check your internet connection:
- Make sure that your device is connected to the internet. If you're using a cellular data connection, try connecting to a different network.
- Restart your device:
- Unplug your device from power for at least 1 minute. Then plug it back in and try Netflix again.
- Update your app:
- On your device, go to the App Store or Google Play Store and search for Netflix. Then, install the latest version of the app.
- Check your date and time settings:
- On your device, go to Settings > General > Date & Time. Make sure that your time zone is set correctly and that the Set Automatically option is turned on.
- Check your device's DNS settings:
- On your device, go to Settings > Wi-Fi. Select the network that you're connected to, then click the info icon next to it. In the IP Settings section, make sure that the DNS Settings are set to Automatic.
- Restart your home network:
- Unplug your modem and router from power for at least 1 minute. Then plug them back in and try Netflix again.