There is no one definitive answer to this question, as the error code 9 could be caused by any number of issues related to the Star Citizen game or its associated files. However, some possible causes for this error include corrupt or missing game files, an incompatible graphics card, or a problem with the game's installation. Additionally, this error code could also be caused by a conflict with another program or service running on the computer. If you are encountering this error, it is recommended that you first try restarting your computer and then reinstalling the game. If that does not resolve the issue, you may need to contact the game's customer support for further assistance.
1. Check the Star Citizen server status
The first step is to open the Star Citizen application. The next step is to click on the "Server Status" button. The next step is to click on the "Diagnostics" tab. The next step is to click on the "Check Status" button. The next step is to enter the server name or IP address. The next step is to click on the "Check" button. The next step is to review the results.
2. Restart the game
- Click on the Start button on your desktop.
- Type "star citizen" into the search bar and press Enter.
- Click on the "Star Citizen" folder.
- Double-click on the "Star Citizen.exe" icon.
- Click on the "Restart" button.
- Click on the "Yes" button when the confirmation prompt appears.
- When the game has restarted, click on the "Play" button to continue.
3. Update your graphics drivers
- Go to the AMD website.
- Click on the "Windows Update" tab, and then click on the "Check for updates" button.
- If there are any updates available, click on the "Install updates" button.
- When the updates are installed, click on the "Restart now" button.
- After the computer has restarted, check for updates again.
- If there are any updates available, click on the "Install updates" button.
- When the updates are installed, click on the "Restart now" button.
- After the computer has restarted, check for updates again.
- If there are any updates available, click on the "Install updates" button.
- When the updates are installed, click on the "Restart now" button.
4. Verify the game files
- Launch Star Citizen game.
- If you are prompted to update game files, click Yes to continue.
- Navigate to your Star Citizen installation folder (usually C:\Program Files (x86)\Steam\steamapps\common\Star Citizen).
- Locate the "Star Citizen" folder and open it.
- Locate the "Star Citizen\Config" folder and open it.
- Locate the "Star Citizen\Logs" folder and open it.
- Locate the "Star Citizen\Squadrons" folder and open it.
- Locate the "Star Citizen\System" folder and open it.
- Locate the "Star Citizen\Textures" folder and open it.
- Locate the "Star Citizen\Universe" folder and open it.
- Locate the "Star Citizen\UserData" folder and open it.
- Locate the "Star Citizen\Videos" folder and open it.
- If you are prompted to replace game files, click Yes to continue.
- Copy the "Star Citizen" folder and paste it into a new directory on your computer.
- Copy the "Star Citizen\Config" folder and paste it into a new directory on your computer.
- Copy the "Star Citizen\Logs" folder and paste it into a new directory on your computer.
- Copy the "Star Citizen\Squadrons" folder and paste it into a new directory on your computer.
- Copy the "Star Citizen\System" folder and paste it into a new directory on your computer.
- Copy the "Star Citizen\Textures" folder and paste it into a new directory on your computer.
- Copy the "Star Citizen\Universe" folder and paste it into a new directory on your computer.
- Copy the "Star Citizen\UserData" folder and paste it into a new directory on your computer.
- Copy the "Star Citizen\Videos" folder and paste it into a new directory on your computer.
- Launch the game from the new directory.
If the answers above didn't work then you should also try:
- Check your internet connection
- Reinstall the game