The TCP error code 10060 is a connection timeout error. This code indicates that the server is not responding to the client's request in a timely fashion. This error can be caused by a number of factors, including network congestion, server maintenance, or firewall issues.
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- error code 10060
- tcp error code 10060
1. Verify that the destination server name or IP address is correct
Incorrect destination server name or IP address can cause tcp error code 10060. Verify the destination server name or IP address by using a ping command. If the destination server name or IP address is correct, remove any firewall rules that are blocking access to the destination server.
2. Verify that the connection port number is correct (80 for HTTP traffic and 443 for HTTPS traffic)
- Open a command prompt and type "netstat -an"
- Look for the line that says " tcp:established 2048 "
- Look for the line that says " tcp:connections "
- The tcp:connections line should list the port number that the connection is using (in this case, it would be 80 for HTTP traffic and 443 for HTTPS traffic)
- If the port number is incorrect, you will need to change it and then re-run the "netstat -an" command
- If the port number is correct, but the connection is still failing, you will need to determine why the connection is failing and fix the issue
3. Verify that the connection protocol is correct (http:// or https://)
To verify that the connection protocol is correct, in Windows 8.1 and Windows Server 2012 R2, click Start, type cmd, and press Enter. To verify that the connection protocol is correct, in Windows 7 and Windows Server 2008 R2, click Start, type cmd, and press Enter. At the command prompt, type the following command: netstat -an | find "tcp"
If the answers above didn't work then you should also try:
- Verify that the firewall or proxy server is not blocking access to the destination server.
- If you are using a wireless connection, verify that the wireless signal is strong enough to maintain a connection.
- Try temporarily disabling any antivirus or firewall software and attempting the connection again.
- If you are using a VPN, disconnect from the VPN and attempt the connection again.
- Contact the destination server administrator or your network administrator to verify that the server is online and that they are not experiencing any issues.