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How to fix the "Server couldn't complete this action" error code: 0x803d0000?

Alton Alexander
By Alton AlexanderUpdated on June 4th, 2022

The error code "0x803d0000" is a general error code that indicates that the server could not complete the requested action. This can happen for a variety of reasons, including temporary server issues, network problems, or incorrect input from the user. If this error code persists, it is recommended to contact the website or service provider for further assistance.

1. Restart the server

  1. Unplug the power cord from the server.
  2. Remove any CDs or DVDs from the drive.
  3. Reset the server by pressing the reset button on the back of the server.
  4. Reconnect the power cord to the server.
  5. Enter the administrator password to restart the server.

2. Check the server's event logs for clues as to what might be causing the issue

  1. Open the Server Manager window.
  2. In the left-hand pane, click Event Viewer.
  3. In the Event Viewer window, on the View menu, click Events.
  4. In the Events window, on the left-hand side, under Source, click Application.
  5. In the Application window, under the Name column, click the name of the application or service that is causing the issue.
  6. In the Details window, under the Events tab, click the Logs link.
  7. In the Logs window, under the Logs category, click the name of the event log.
  8. In the Event Logs window, under the Application log, click the event that is causing the issue.
  9. In the Event Details window, under the Event Type column, click the type of event that is causing the issue.
  10. If the event that is causing the issue is a warning or error, under the Details column, look for the error code.
  11. If the event that is causing the issue is a warning or error, under the Source column, look for the source server name.
  12. If the event that is causing the issue is a warning or error, under the Description column, look for a description of the issue.
  13. If the event that is causing the issue is a warning or error, under the Category column, look for the category of the event.
  14. If the event that is causing the issue is a warning or error, under the Severity column, look for the severity of the event.
  15. If the event that is causing the issue is a warning or error, under the Actions column, look for the action that was attempted but not successful.
  16. If the event that is causing the issue is a warning or error, under the Detailed Information column, look for a description of the issue.

3. Try re-running the action that caused the error

  1. Navigate to the action that is causing the error.
  2. On the action's Properties window, click the "Run" button.
  3. In the "Run" dialog box, click the "Browse" button.
  4. Locate the file that is causing the error.
  5. Double-click the file to open it.
  6. Fix any errors that are found.
  7. Click the "OK" button.
  8. Click the "Close" button.
  9. Click the "Run" button again.
  10. In the "Run" dialog box, click the "Ignore" button.
  11. Click the "OK" button.
  12. Click the "Close" button.
  13. Restart the server.

Some users might also have success with the following opitons:

  1. If the problem persists, contact the server's manufacturer or support for further assistance.