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How to fix Windows 10 update error 80240020?

Alton Alexander
By Alton AlexanderUpdated on June 4th, 2022

Windows 10 Update Error 80240020 is a common error that occurs when trying to update Windows 10. This error is usually caused by a corrupt or missing update file, or a problem with the Windows Update service.

There are a few ways to fix this error, but the most common fix is to run the Windows Update Troubleshooter. This tool will scan your system for any problems with the update process and try to fix them automatically.

If the troubleshooter doesn't fix the problem, you can try manually downloading and installing the update. To do this, you'll need to go to the Microsoft website and download the update manually. Be sure to select the correct update for your version of Windows 10.

If you're still having trouble, you can try contacting Microsoft support for help.

Other common searches for this error include:

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  • windows 10 update error 80240020

1. Restart your computer and try updating again

  1. Open Start, and then click Update and Security.
  2. On the Update and Security window, under Available updates, click Check for updates.
  3. If an update is available, the Updates tab will list the update. Click Install to install the update.
  4. If an update is not available, the Updates tab will list the current updates. Click Install to install the updates.
  5. If the update has been installed, the Updates tab will list the update as Installed. Click Close to close the Update and Security window.
  6. If the update is not installed, the Updates tab will list the current updates. Click Install to install the updates.
  7. If the update has been installed, the Updates tab will list the update as Installed. Click Close to close the Update and Security window.
  8. Restart your computer.
  9. Try updating again.

2. Check to see if your computer is connected to the internet

  1. Open the "Windows Explorer" window.
  2. Navigate to "C:\Windows\System32" folder.
  3. Double-click on "ping.exe" file.
  4. If the "ping.exe" utility displays the following message, your computer is not connected to the internet: "The network is unavailable or the network is not reachable." then your computer is not connected to the internet and you will need to fix the issue.

3. Temporarily disable your firewall and antivirus software and try updating again

  1. Boot your computer into Safe Mode with Networking.
  2. Disable your firewall and antivirus software.
  3. Attempt to update your Windows 10 operating system.
  4. If the update still fails, reinstall your antivirus software and firewall.
  5. Try the update again.

4. Clear the Windows Update cache and try updating again

  1. Clear the Windows Update cache.
  2. Try updating again.

5. Run the Windows Update Troubleshooter and try updating again

  1. Open the Windows Update Troubleshooter by pressing the Windows key + X and selecting “Troubleshoot”
  2. Click on “Advanced”
  3. On the “Advanced Troubleshooting” page, click on “Windows Update”
  4. On the “Windows Update” page, click on “Check for updates”
  5. If there are any updates available, click on “Update” to install them
  6. If there are any updates that are not compatible with your computer, click on “X” to remove them
  7. After all the updates have been installed, click on “Finish” to restart your computer

Some users might also have success with the following opitons:

  1. Reset the Windows Update components and try updating again.
  2. Try updating Windows 10 from a different computer.
  3. Contact Microsoft support for help with updating Windows 10.