The ws-116415-8 error code is a PlayStation 4 error code that indicates a problem with the system's Wi-Fi connection. There are a few potential causes for this error, including a problem with the Wi-Fi router or a problem with the PlayStation 4 itself. This error can be fixed by restarting the PlayStation 4 and the Wi-Fi router.
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- ws-116415-8
1. Re-download and install the game
- Log into your PS4 system.
- Select the "Settings" option from the main menu.
- Select "System Settings."
- Select "System Update."
- Select "Check for Updates."
- If there are any updates available, they will be displayed.
- Select "Update."
- Select "Install."
- Select "Yes to All."
- Once the update is complete, select "Restart System."
- Once the system has restarted, select "Play."
- If the game does not launch, please try restarting your PS4 system again. If the game still does not launch, please contact customer support.
2. Delete the game and re-download it
- Launch the PlayStation 4 system and go to the System Menu.
- Select "Settings" from the System Menu.
- Select "System."
- Select "Storage."
- Select "Delete Game."
- Select "Yes."
- Select "Re-download Game."
- Select "Yes."
3. Verify the game files
- Verify game files in the game directory:
- Confirm game files are present and up-to-date
- Review the file sizes and compare with expected values
- Check for specific file types that may be corrupted or missing
- Compare game files against known good versions
- Verify game files against game update files
- Repair game files:
- If the game files are corrupted or missing, repair them using the appropriate file repair tools
- If the game files are not corrupt, but are missing specific types of files, add them manually
- If the game files are not corrupt or missing any specific files, then the game may be playable without further intervention
4. Restore the game from a backup
- Navigate to the game installation directory
- Extract the backup
- Navigate to the backup directory
- Restore the game
- Play the game
5. Contact the game developer for support
- Click on the "Contact Us" link on the ws-116415-8 support page.
- Enter your account name and email address in the appropriate fields.
- Click on the "Submit" button.
- A confirmation message will be sent to you.
- Click on the "Send" button.
- A message will be sent to the game developer with your support request.