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How do you fix the Zoom Error Code 5003?

Alton Alexander
By Alton AlexanderUpdated on June 4th, 2022

Zoom error code 5003 is an error that can occur when trying to join a Zoom meeting. The error can be caused by a number of factors, including incorrect meeting ID or password, internet connection issues, or issues with the Zoom account. If the error persists, it is recommended to contact Zoom support for further assistance.

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1. Restart your computer and try again

  1. Boot your computer and press the F8 key to activate the boot menu.
  2. Select your operating system from the menu that appears and press Enter.
  3. Select your language and press Enter.
  4. Select the Safe Mode option and press Enter.
  5. Press the F10 key to save your changes and exit Safe Mode.
  6. Restart your computer and try to zoom in again.

2. Update your zoom client and try again

  1. On your computer, open Zoom.
  2. Click on the gear icon in the top right corner and select Settings.
  3. Under the "General" tab, click on the "Zoom" button.
  4. Under the "Zoom" tab, make sure the "Update my zoom client" checkbox is checked.
  5. Click on the "Update my zoom client" button.
  6. If you are prompted to restart your computer, do so.
  7. Once your computer has restarted, try zooming again. If the zoom error code still occurs, please contact us for assistance.

3. Check your internet connection and try again

  1. Open the Chrome browser and click on the three lines in the top right corner of the window.
  2. Click on "Settings" in the menu that pops up.
  3. In the "Settings" window, click on the "Network" tab.
  4. In the "Network" tab, you will see a list of all the devices connected to your computer.
  5. If you see a device called "Zoom" listed, click on it.
  6. In the "Zoom" window, click on the "Settings" button.
  7. In the "Settings" window, click on the "Advanced" tab.
  8. In the "Advanced" tab, under "Connection", you will see a list of all the internet connections that are connected to your computer.
  9. If you see a connection called "Zoom" listed, click on it.
  10. In the "Zoom" window, click on the "Settings" button.
  11. In the "Settings" window, click on the "Connection" tab.
  12. In the "Connection" tab, you will see a list of all the internet connections that are connected to your computer.
  13. If you see a connection called "Zoom" listed, click on it.
  14. In the "Zoom" window, click on the "Settings" button.
  15. In the "Settings" window, click on the "General" tab.
  16. In the "General" tab, under "Settings", you will see a list of all the internet settings that are currently configured on your computer.
  17. If you see a setting called "Zoom" listed, click on it.
  18. In the "Zoom" window, click on the "Apply" button.
  19. If you are successful in fixing your zoom error code 5003, your computer will restart.

Some users might also have success with the following opitons:

  1. Try using a different browser.
  2. Try using a different device.
  3. Contact Zoom support.