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How do I fix Directv code 622?

Alton Alexander
By Alton AlexanderUpdated on June 4th, 2022

The directv code 622 error means that the receiver is not receiving a satellite signal. This could be caused by a number of things, including a bad connection between the satellite dish and the receiver, a problem with the satellite dish, or a problem with the receiver itself.

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1. Check all connections between the dish and the receiver

  1. Check the cables connecting the dish to the receiver.
  2. Check the power supply to the receiver.
  3. Check the cable connecting the receiver to the cable/satellite box.
  4. Check the cable connecting the cable/satellite box to the satellite dish.
  5. Check the satellite dish itself.

2. Ensure that the dish is properly aligned

  1. Ensure that the dish is properly aligned on the mount.
  2. Verify that the signal is coming from the dish and not from a nearby obstruction.
  3. Try to re-establish a direct connection by connecting the dish to the cable box and the cable box to the TV.
  4. Check the signal strength on the TV screen.
  5. If the dish is properly aligned and the signal is still weak, try moving the dish or the mount.

3. Check for any obstructions that may be blocking the dish's signal

  1. Make sure the dish is properly mounted on the wall and in the correct location.
  2. Check for any obstructions that may be blocking the dish's signal. This could include things like trees, buildings, and other objects.
  3. If there are any obstructions, remove them.
  4. Make sure the dish is properly oriented in the sky.
  5. Check for any broken or missing cables.
  6. Test the signal by using a different source of TV programming.
  7. If the signal still isn't working, then the dish may need to be replaced.

4. Perform a reset on the receiver

  1. From the Direct TV main screen, press MENU.
  2. Select SYSTEM.
  3. Select RESET.
  4. Enter the four-digit reset code.
  5. Select YES to reset the receiver.

Some users might also have success with the following opitons:

  1. Update the receiver's software.
  2. Contact DIRECTV customer support.