The 805a8011 error code is a Windows update error. This error code occurs when the Windows Store is unable to connect to the Microsoft servers. This can happen for a variety of reasons, including network problems, firewall settings, or incorrect date and time settings on your PC.
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- error code 805a8011
- error 805a8011
- Try restarting your device and then checking for updates again
- Check your internet connection and make sure that it is working properly
- Try using a different internet connection
- Make sure that your device has enough storage space to download and install the update
- Try downloading and installing the update at a later time
- If you are still encountering the error, you may need to perform a factory reset on your device
1. Try restarting your device and then checking for updates again
- On your device, open Settings.
- Tap on General.
- Tap on About phone.
- Tap on System updates.
- Tap on Check for updates.
- If there are any updates available, tap on Install updates.
- Tap on OK.
- Once the updates are installed, tap on restart.
- Once the device has restarted, check for updates again.
2. Check your internet connection and make sure that it is working properly
- Launch the internet browser on your computer.
- In the address bar, type "www.google.com."
- If the website loads quickly, you are connected to the internet and there is no need to fix the error. If the website does not load quickly, check the following:
- Is your computer connected to the internet through a cable or DSL connection?
- Are you using a browser that is compatible with your computer's network settings?
- Is your computer's internet settings set to automatic or manual?
- Are you using the most up-to-date version of your browser?
- Do you have any firewall or antivirus software installed on your computer?
- If you are still experiencing problems connecting to the internet, try the following:
- Reset your computer's internet settings to the default values.
- Try using a different browser.
- Try using a different computer.
3. Try using a different internet connection
To fix error 805a8011, you will need to try using a different internet connection. If you are using a wired connection, try using a different outlet. If you are using a wireless connection, try using a different access point. If you are using a mobile broadband connection, try using a different network. If you are using a wired connection and the error persists, try reformatting your hard drive.
4. Make sure that your device has enough storage space to download and install the update
- On your device, go to Settings.
- Under General, look for Storage.
- If you see a message that says Your device has enough storage space to download and install the update, your device has enough storage space.
- If you do not see a message that says Your device has enough storage space to download and install the update, your device does not have enough storage space.
- To download and install the update, tap Download and Install.
5. Try downloading and installing the update at a later time
- From the Start screen, search for update and click the result that appears.
- On the Update Options screen, click View Update Details.
- On the Update Details screen, under Update Type, click Restart to start the update process.
- If the update fails, repeat steps 2-3.
- When the update is restarted, click Check for Updates.
- On the Check for Updates screen, click Download and install updates.
- On the Install updates screen, click Install updates.
- If prompted to restart the computer, click OK.
- When the computer restarted, click OK on the Update completed screen.
6. If you are still encountering the error, you may need to perform a factory reset on your device
If you are still encountering the error, you may need to perform a factory reset on your device. To perform a factory reset, follow these steps:
- From the Home screen, tap the Apps icon.
- Tap Settings.
- Under General, tap Reset.
- Tap Factory Data Reset.
- Tap Reset All.
- Tap OK.
- Tap Reboot Now.