Error code 0x80004002 is a Windows error code that indicates a problem with a driver or other component of the operating system. This error code can be caused by a variety of issues, but is most often caused by a driver conflict or a corrupted driver.
1. Check for updates to your operating system and try again
- Open the Start menu and search for "Windows Update".
- When the "Windows Update" screen is displayed, click on the "Check for updates" button.
- If any updates are found, they will be displayed on the "Windows Update" screen.
- Click on the "Install updates" button to install the updates.
- If the "Windows Update" screen displays a message stating that the updates cannot be installed because of an error, try again to install the updates.
- If the "Windows Update" screen still displays the error code 0x80004002, try to roll back the operating system to a previous version.
2. Run the Windows System File Checker tool and try again
- Open the "Windows System File Checker" tool.
- Click on the "Scan for Problems" button.
- If the tool finds any errors, it will display the error code and a list of files that are affected.
- Click on the "Fix All" button to fix the errors.
3. Run the Windows Update Troubleshooter and try again
- Open the Windows Update Troubleshooter by clicking on the Start button, typing "troubleshoot" in the search box, and pressing Enter.
- On the Troubleshooting tab, click on the Advanced button.
- On the Advanced Troubleshooting tab, click on the Startup Settings button.
- On the Startup Settings tab, click on the Restart button.
- After the computer restarts, click on the Troubleshoot button.
- On the Troubleshooting tab, click on the Advanced button.
- On the Advanced Troubleshooting tab, click on the Startup Settings button.
- On the Startup Settings tab, click on the Enable Update Services button.
- After the Enable Update Services button is clicked, click on the Check for Updates button.
- After the Check for Updates button is clicked, click on the Troubleshoot button.
- On the Troubleshooting tab, click on the Online Services button.
- On the Online Services tab, click on the Update Services button.
- After the Update Services button is clicked, click on the Check for Updates button.
- After the Check for Updates button is clicked, click on the Troubleshoot button.
- On the Troubleshooting tab, click on the Microsoft Update Services button.
- On the Microsoft Update Services tab, click on the Update Settings button.
- On the Update Settings tab, click on the Restart button.
- After the computer restarts, click on the Troubleshoot button.
- On the Troubleshooting tab, click on the Update Services button.
- On the Update Services tab, click on the Status button.
- On the Status tab, click on the Failed Status button.
- After the Failed Status button is clicked, click on the OK button.
- After the OK button is clicked, click on the Close button.
- On the Close button, click on the OK button.
4. Reset Windows Update Components and try again
- Under System, click on Windows Update.
- Under Windows Update, click on the Reset button.
- Under Reset Settings, click on the Reset button again.
- Restart your computer.
5. Try downloading and installing the updates manually
- Open the Microsoft Windows Update website.
- In the left-hand column, click on the link for your computer or device.
- On the right-hand side of the page, under “Updates,” click on “Download updates automatically.”
- If you are prompted to provide a product key, enter the product key that is associated with your computer or device.
- Click on the “Download updates automatically” button.
- If you are prompted to allow the update to install, click on the “Install updates” button.
- After the updates have been downloaded, you will need to install them. To do this, double-click on the update file that was downloaded.
- After the update has been installed, you will need to restart your computer.