This error code is caused by a problem with the camera driver. The driver might be outdated or incompatible with the operating system. This error can also be caused by a corrupt or missing driver file.
1. Check the USB connection and try again
- Check if the USB cable is properly connected to the computer and the USB port on the device.
- Try to connect the device to another computer.
- Try to update the driver for the device.
- Try to reset the device.
2. Update the driver for the device
- Go to the device manufacturer's website and find the driver for your device.
- Double-click on the driver file to install it on your computer.
- Click on the "Update Driver" button in the driver installation wizard.
- Follow the instructions on the screen to update the driver.
- Restart your computer after the driver has been updated.
3. Uninstall and reinstall the device
- Open Device Manager and expand the Network Adapters category.
- Right-click on the network adapter that is displaying the error code and select Uninstall.
- Follow the on-screen prompts to uninstall the network adapter.
- After the network adapter has been uninstalled, reboot your computer.
- When your computer reboots, install the network adapter that was removed in Step 2.
- Reinstall the Windows operating system.
- After the Windows operating system has been reinstalled, try to connect to the network again. If the error code has been fixed, the network connection should be working.
4. Try a different USB port
- Verify that the device is properly connected to the computer.
- Inspect the USB ports on the computer for any damage.
- Try a different USB port on the computer.
- If the error persists, reinstall the driver for the device.
5. Run the Windows Troubleshooter
- Open the Start menu and click on the "Troubleshooting" option.
- Click on "Windows Troubleshooting" to open the Troubleshooting window.
- Click on the "Advanced options" link to open the Advanced Troubleshooting window.
- On the "Advanced options" window, click on the "Startup Settings" tab.
- Click on the "Advanced" button to open the Advanced Startup Settings window.
- In the "Advanced startup options" window, under the "Startup type" category, click on the "Reset" button.
- Click on the "Reset" button to confirm the reset and restart your computer.
- After your computer restarts, click on the "Troubleshooting" option to open the Troubleshooting window.
- Click on the "Windows Troubleshooting" button to open the Troubleshooting window.
- Click on the "Advanced options" link to open the Advanced Troubleshooting window.
- On the "Advanced options" window, click on the "Startup Settings" tab.
- Click on the "Advanced" button to open the Advanced Startup Settings window.
- In the "Advanced startup options" window, under the "Startup type" category, click on the "Command Prompt" button.
- Click on the "Command Prompt" button to open the command prompt window.
- At the command prompt window, type the following command and press ENTER: powercfg -h off
- After the computer restarts, check the error code 0xa00f4244(0xc00d36d5) to see if it has been fixed.
If you didn't find success with an option above, then try:
- Restart the computer.
- Check for updates to Windows.
- Contact the device manufacturer.