How to fix the Dell error code 2000-o142?

Alton Alexander
By Alton AlexanderUpdated on June 4th, 2022

Error code 2000-0142 is a Dell hardware error code that indicates a problem with the system's hard drive. This error can be caused by a failed hard drive, a corrupt or missing hard drive driver, or a problem with the system's BIOS. When this error code is displayed, it is important to determine the cause of the problem and take the appropriate action to fix it.

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1. Try restarting your computer and then try running the program again

Step 1: Restart your computer Step 2: Try running the program again If the problem persists, please contact Dell support.

2. Check for updates for the program

  1. Open the Applications menu and select Programs.
  2. Select Dell Update and click the Check for Updates button.
  3. If there are any updates available, the program will display a list of them. Click the Update button to download and install them.
  4. If there are no updates available, the program will display a message indicating that there are no updates available.

3. Uninstall and then reinstall the program

  1. Start by opening the "Control Panel" on your computer.
  2. Under "Programs," find and click on the program that is causing the error.
  3. Click on the "Uninstall" button.
  4. Follow the instructions that appear to uninstall the program.
  5. When the uninstall process is complete, reinstall the program.
  6. Once the program has been reinstalled, try to open it again and see if the error has been fixed.

4. Run a virus scan of your computer

In order to run a virus scan on your computer, you will need to access the Control Panel. Once you have accessed the Control Panel, you will need to click on the System and Security button. From here, you will need to select the VirusScanner tab. Next, you will need to click on the Run a virus scan button. From here, you will need to select the scan type that you would like to run. Next, you will need to select the computer that you would like to scan. Finally, you will need to click on the Start Scan button.

5. Try running the program in compatibility mode

The steps to try and fix error code 2000-o142 on Dell computers involve running the program in compatibility mode. Compatibility mode is a Windows setting that allows programs to run on older versions of Windows. To run the program in compatibility mode, follow these steps:

  1. Open the Windows Start menu and search for "Compatibility Center."
  2. Click Compatibility Center from the results.
  3. Click the "Settings" tab on the Compatibility Center window.
  4. In the "Programs and features" section, select the program that you want to run in compatibility mode.
  5. Click the "Compatibility" button in the lower right corner of the window.
  6. On the "Compatibility Settings" window, select the "Run this program in compatibility mode" check box.
  7. Click the "Apply" button.
  8. Click the "OK" button to close the Compatibility Settings window.
  9. Run the program.

6. Disable any firewall or anti-virus programs that may be running

  1. Open a command prompt and type "net stop firewall"
  2. Type "net stop antivirus"
  3. Type "net start firewall"
  4. Type "net start antivirus"

If the answers above didn't work then you should also try:

  1. Contact the program's support team for help.