This error code indicates that the Nintendo Switch was unable to connect to the Internet. There are a number of possible reasons for this, including:
-The Nintendo Switch is not connected to a Wi-Fi network.
-The Wi-Fi network the Nintendo Switch is connected to does not have Internet access.
-The router or modem the Nintendo Switch is connected to is not properly configured.
-There is a temporary problem with the Nintendo Switch's Internet connection.
If the Nintendo Switch is not connected to a Wi-Fi network, it will need to be connected to one in order to access the Internet. If the Wi-Fi network the Nintendo Switch is connected to does not have Internet access, it will need to be connected to a different Wi-Fi network that does have Internet access.
If the router or modem the Nintendo Switch is connected to is not properly configured, it will need to be reconfigured. If there is a temporary problem with the Nintendo Switch's Internet connection, it will typically resolve itself after a short period of time.
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1. Check for updates for the game and system
- On the Nintendo Switch console, go to the home screen.
- Select System Settings.
- Select System Update.
- If an update is available, select it.
- If the update is not available, select Not Available.
- Select Download and Install.
- When the update is complete, select OK.
- Select Close System Update.
2. Delete any corrupted data and try redownloading it
- Reboot your Nintendo Switch system
- Press and hold the power button until the system powers off
- Wait until the system powers on and then release the power button
- Press and hold the home button until the system goes into recovery mode
- Use the left analog controller to select “Delete All User Data” and then use the right analog controller to select “Yes”
- Press the home button to exit recovery mode
- Press and hold the power button until the system powers off
- Wait until the system powers on and then release the power button
- Press and hold the home button until the system goes into standby mode
- Use the left analog controller to select “Redownload System Data” and then use the right analog controller to select “Yes”
- Press the home button to exit standby mode
- Press and hold the power button until the system powers off
- Wait until the system powers on and then release the power button
- Press and hold the home button until the system goes into recovery mode
- Use the left analog controller to select “Restore System Data” and then use the right analog controller to select “Yes”
- Press the home button to exit recovery mode
- Press and hold the power button until the system powers off
- Wait until the system powers on and then release the power button
- Reboot your Nintendo Switch system
3. Try playing the game offline
-Start the game by pressing the Home button on the Nintendo Switch -Select the game from the main menu -Select "Offline Mode" -Select "Start New Session" -Enter your user name and password -Select "OK" -The game will start and you will be placed in the main menu
4. If the problem persists, contact Nintendo customer support
-If the problem persists, check to see if the power cord is properly plugged into the Nintendo Switch console and the wall outlet. -If the problem persists, try a different Nintendo Switch console. -If the problem persists, contact Nintendo customer support in order to fix error code 2123-1502 nintendo switch.