Facebook error 504 is an error code that occurs when the Facebook server is down or is not responding properly. This error code can happen for a variety of reasons, such as the server being overloaded with traffic, or there may be a problem with the server itself.
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1. Restart your computer and then log back in to Facebook
- Click on the "Start" button on your computer.
- Type in "cmd" (without the quotes) and press Enter.
- Type in "net stopfb" (without the quotes) and press Enter.
- Type in "net startfb" (without the quotes) and press Enter.
- Type in "cmd" (without the quotes) and press Enter.
- Type in "net user facebook your_facebook_user_name" (without the quotes) and press Enter.
- Type in "net user facebook your_facebook_user_name /active:yes" (without the quotes) and press Enter.
- Type in "exit" (without the quotes) and press Enter.
2. Check your internet connection and make sure it is working properly
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Go to http://www.speedtest.net and test your internet connection.
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If the connection is working properly, check to see if you are getting the "Facebook Error 504" message.
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If you are getting the "Facebook Error 504" message, try to fix the issue by following the steps below.
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Go to www.facebook.com and sign in.
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Click on the "Settings" button in the top-right corner of the main screen.
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Under "General," click on the "Connections" tab.
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Under "Network Type," make sure that you are using the correct network type (e.g. "Wi-Fi").
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Under "Network Settings," make sure that the "IP Address" and "Port" are correct.
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If everything is correct, click on the "OK" button.
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If the "Facebook Error 504" message is still appearing, try the following steps:
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Click on the "Menu" button in the top-left corner of the main screen.
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Under "Tools," click on the "Error Reporting" button.
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Under "Facebook Error 504," click on the "Report" button.
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Fill out the required information and click on the "Submit" button.
3. Clear your browser's cache and cookies
- Open your browser and go to www.facebook.com.
- On the main Facebook page, click on the three lines in the top-left corner of the screen.
- On the menu that appears, click on Settings.
- On the Settings page, click on the Privacy tab.
- On the Privacy tab, under Cookies and other info, click on the Clear Cookies and Clear Cache buttons.
- Click on the OK button to confirm that you want to clear your browser's cache and cookies.
- Close your browser.
- If you experience any problems after clearing your browser's cache and cookies, please contact your computer administrator.
4. Contact Facebook's customer support
- Log into your Facebook account.
- Click on the three lines in the top left corner of the screen.
- Select Help and Support.
- Under 'How can I fix my problems?' select Facebook Error 504.
- Scroll down to the bottom of the page and select Contact Facebook.
- Enter your email address and select Submit.
- A confirmation message will be sent to your email address.
- Click on the link in the email to open a new page in your browser.
- On the new page, click on the orange message that says 'Facebook is unable to process your request at this time.'
- Click on the link that says 'Send a message to Facebook support.'
- Enter your message in the form and click on Send.