Home

How to fix Error code 0xc00000e9 windows 10?

Alton Alexander
By Alton AlexanderUpdated on June 4th, 2022

This error code is caused by a hardware or driver issue. To fix it, you'll need to update your drivers or check your hardware for issues.

1. Use the Windows 10 Startup Repair tool

  1. First, open the Start menu and type "startuprepair" into the search bar.
  2. Click on the Startup Repair tool that appears.
  3. Click on the "Next" button.
  4. Select the "Windows 10" operating system that you are trying to repair.
  5. Click on the "Next" button.
  6. Select the "Repair your computer" option.
  7. Click on the "Next" button.
  8. Select the "System Restore" option.
  9. Click on the "Next" button.
  10. Select the "Check for updates" option.
  11. Click on the "Next" button.
  12. Click on the "Start Repair" button. 13.Wait for the repair process to finish.

2. Use the Windows 10 Media Creation Tool

  1. Open the Windows 10 Media Creation Tool.
  2. Click on the “Create an installation media” button.
  3. Select the edition of Windows 10 that you want to create installation media for.
  4. Click on the “Next” button.
  5. On the “Select installation media” screen, select the media type that you want to use to install Windows 10.
  6. Click on the “Next” button.
  7. On the “Select language” screen, select the language that you want to use to install Windows 10.
  8. Click on the “Next” button.
  9. On the “Product key” screen, type in the product key that is associated with your Windows 10 installation.
  10. Click on the “Next” button.
  11. On the “Select features” screen, select the features that you want to install.
  12. Click on the “Next” button.
  13. On the “Select storage” screen, select the storage location that you want to use to store the installation files.
  14. Click on the “Next” button.
  15. On the “Ready to install” screen, review the information and click on the “Install” button.
  16. After the installation is complete, click on the “Finish” button.

3. Use the Windows 10 Installation Media

  1. Insert the Windows 10 installation media into your computer.
  2. Click on the "Start" button and then click on "Computer"
  3. In the "Computer" window, click on "Boot Device Manager"
  4. Click on the "Device Manager" tab and then click on the "DVD/CD-ROM" category.
  5. Right-click on the "Windows 10 installation media" and then click on "Update Driver".
  6. Click on "Browse my computer for driver software" and then click on "Next".
  7. Select the "Install from a list or specific location" option and then click on "Next".
  8. Click on "Browse" and then click on the "Install from the DVD" option.
  9. Click on the "Next" button and then click on the "Install" button.
  10. Click on the "Finish" button and then click on the "Exit" button.
  11. Restart your computer.

4. Use the SFC tool

  1. Open the Command Prompt with administrator privileges.
  2. Type "sfc /scannow" without the quotes.
  3. If the SFC tool returns an error, please continue to step 4.
  4. If the SFC tool successfully completes its scan, it will report back with the results. Please review the report and determine the best course of action.
  5. If the SFC tool fails to scan your computer, please continue to step 6.
  6. If the SFC tool fails to scan your computer, please follow these additional steps: a. Boot your computer into Safe Mode with Networking. b. Run the SFC tool again.
  7. If the SFC tool still fails to scan your computer, please follow these additional steps: a. Boot your computer into Windows 10 Repair Mode. b. Run the SFC tool again.
  8. If the SFC tool still fails to scan your computer, please take your computer to a certified technician.

If the answers above didn't work then you should also try:

  1. Use the DISM tool
  2. Run the System File Checker
  3. Run the DISM tool with the online option
  4. Use the Reset this PC feature
  5. Use the Refresh this PC feature
  6. Use the Push-button reset feature