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How do I fix the error m7121-1331?

Alton Alexander
By Alton AlexanderUpdated on June 4th, 2022

The m7121-1331 error code is a Netflix-specific error that indicates that the user's device is not able to connect to the Netflix content servers. This can happen for a variety of reasons, including:

-The user's device is not connected to the internet

-The user's internet connection is too slow

-The user's device is not compatible with Netflix

-There is a problem with the Netflix content servers

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1. Try again later

The first step would be to close any open programs that may be causing the issue. If that doesn't work, try restarting your computer. If that still doesn't work, you can try to fix the issue by following these steps:

  1. Clear your computer's cache and cookies.
  2. Try installing the latest software or firmware updates.
  3. Try restarting your computer.
  4. Try updating your network adapter.
  5. Try resetting your device. If all of these steps fail to fix the issue, you may need to contact your service provider for further assistance.

2. Clear your cookies and cache

  1. In your web browser, click on the "Tools" menu and then select "Internet Options."
  2. Click on the "Privacy" tab and then select the "Clear Cookies" button.
  3. Click on the "Clear Cookies and Cache" button.
  4. Click on the "OK" button.

3. Reset your browser

  1. Open your browser and click on the "gear" icon in the top right corner.
  2. Click on "Settings."
  3. Under "Privacy and Security," click on "Reset browser."
  4. In the "Reset browser" dialog box, select the "Clear browsing data" option.
  5. Click on "Reset."
  6. Your browser will now start to reset and will remove all of your browsing data. Please wait a few minutes until it is done.

4. Update your browser

  1. Open your browser and click on the “gear” icon
  2. Click on “Internet Options”
  3. On the “General” tab, click on the “Advanced” button
  4. On the “Advanced” tab, click on the “Settings” button
  5. In the “Settings” window, click on the “Advanced” button
  6. In the “Advanced” tab, click on the “Browser” button
  7. In the “Browser” window, click on the “Updates” button
  8. In the “Updates” window, click on the “Browser” button
  9. In the “Browser” window, click on the “Install Updates” button
  10. In the “Install Updates” window, click on the “Yes” button
  11. In the “Browser” window, click on the “Close” button

If you didn't find success with an option above, then try:

  1. Check your internet connection
  2. Disable any browser extensions or add-ons
  3. Try using a different browser