When you try to open a Microsoft Office application, you may get the following error: "Office Error Code -2147483634-8." This error can be caused by a variety of factors, including:
-The Office application is not installed properly.
-The Office application is not compatible with the operating system.
-There is a problem with the Office application's installation files.
-The Office application has been corrupted.
-The Office application is not registered properly.
-There is a problem with the Office application's licensing.
-The Office application is not up to date.
-The Office application is not compatible with the hardware.
-There is a problem with the Office application's settings.
-The Office application is not compatible with the version of Microsoft Office.
-The Office application is not compatible with the version of Windows.
-The Office application is not compatible with the version of Microsoft .NET Framework.
-The Office application is not compatible with the version of Microsoft Visual C++ Runtime.
1. Restart your computer and try again
- Restart your computer.
- Open your task manager and stop all running programs.
- Click on the "Start" button and then click on "Run"
- Type "regedit" and click on "OK"
- Locate the following key in the registry: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Office\15.0\Common\OfficeError
- Right-click on the key and select "Update"
- In the "Update" window, select the "Restart" option.
- Click on "Restart" to restart your computer.
2. Update your Office application
- Verify that you are running the most up-to-date version of the Office application.
- On the Microsoft Office product CD or online, go to the "Updates" folder, and then select the "Office Update" file.
- If you are using a Windows Update service, Windows will try to find and install the latest updates for the Office application. If you are using a self-update mechanism, you will need to download and install the updates.
- After the updates are installed, launch the Office application.
- Click the "Install Updates" button in the "File" menu.
- If prompted, enter the product key for the Office application.
- Click the "Install" button.
- After the updates are installed, you will be prompted to restart the Office application. Click the "Restart" button.
3. Run the Office Repair tool
- Open the Office Repair tool by clicking the Start button and typing "officerepair" in the search box.
- Click on the "Office Repair" submenu.
- Click on the "Office Error Code" submenu.
- Click on the "Office Error Code -2147483634-8" submenu.
- On the "Office Error Code -2147483634-8" submenu, click on the "Fix Office Error" button.
- On the "Fix Office Error" dialog box, click on the "Start Repair" button.
- On the "Fix Office Error" dialog box, click on the "Finish" button.
4. Try opening the file in a different application
To try opening the file in a different application, follow these steps:
- Open File Explorer and navigate to the file that you are having trouble opening.
- Right-click on the file and select Open with.
- Select the application that you would like to open the file with from the list of options that appears.
- Click Open.
5. Temporarily disable your antivirus software and try again
- Open your antivirus software and click on the "Tools" menu.
- Select the "Temporarily disable antivirus protection" option.
- Click on the "Next" button.
- Confirm the disablement by clicking on the "Yes" button.
- Restart your computer.
- Enter the office error code -2147483634-8 in the "Error code" field and click on the "Next" button.
- Follow the on-screen instructions.
If you didn't find success with an option above, then try:
- Check your antivirus software and make sure it is up to date.
- Contact your IT administrator or Microsoft support.