The smart error code is a code that is generated by the Windows operating system when it encounters a problem with a hardware or software component. This code is designed to help troubleshoot the problem so that it can be fixed.
There are a number of reasons why the smart error code may be generated. One reason is if the component is not compatible with the operating system. Another reason is if the component is not functioning properly.
If the smart error code is generated, it is important to follow the instructions on the screen to fix the problem. If the problem cannot be fixed, the component may need to be replaced.
1. Restart the computer
- Close any open programs.
- Click on the Start button and type in "cmd".
- When the command prompt window pops up, type in "shutdown -r now".
- Restart your computer.
2. Check the computer's documentation to see if there is a specific error code for the problem you are experiencing
- Open the Start menu and click on "Computer."
- If the computer is on, click on "Properties" on the right side of the window.
- Click on the "Advanced System Settings" link on the left side of the window.
- Click on the "Windows Error Reporting" link on the right side of the window.
- On the "Windows Error Reporting" page, click on the "Action" drop-down arrow and select "Check for errors."
- If there are any errors, a list of error codes will be displayed. Select the error code that corresponds to the problem you are experiencing and click on the "Next" button.
- The "Computer Information" page will be displayed. On the "Computer Information" page, click on the "Action" drop-down arrow and select "Fix errors."
- The "Fix errors" window will be displayed. On the "Fix errors" window, click on the "Next" button.
- The "Fix errors" window will be displayed. On the "Fix errors" window, click on the "Fix all" button.
- If the fix process is successful, the "Fix errors" window will be displayed with a message indicating that the problem has been fixed. If the fix process is not successful, the "Fix errors" window will be displayed with a message indicating that more information is needed in order to fix the problem.
3. Run a diagnostic test on the computer
- Open the "Start" menu and click "Run".
- Type "cmd" (without the quotation marks) and press ENTER.
- At the command prompt, type "smartctl" (without the quotation marks) and press ENTER.
- At the command prompt, type the test code for the error and press ENTER.
- If the test was successful, the results will be displayed. If the test was not successful, the error code and a description of the problem will be displayed.
If you didn't find success with an option above, then try:
- Update the computer's BIOS. This may resolve the issue.
- Replace any defective hardware. This is usually the last resort when other options have failed.