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How to fix Windows has stopped this device because it has reported problems. (Code 43)?

Alton Alexander
By Alton AlexanderUpdated on June 4th, 2022

Windows has stopped this device because it has reported problems. Code 43 is a hardware error that means that the device has failed. There could be a problem with the driver, or the device itself could be damaged. This error can happen with any type of device, including printers, scanners, and USB devices.

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1. Disable and then enable the device

  1. Open the Device Manager.
  2. Right-click the device and select "Disable."
  3. Click the "Yes" button when prompted to restart the device.
  4. Open the Device Manager and right-click the device again.
  5. Select "Enable."
  6. Click the "Yes" button when prompted to restart the device.

2. Uninstall and then reinstall the drivers for the device

  1. Open Device Manager by clicking on the Start button and typing "devmgmt.msc" in the search box.
  2. Right-click on the device that is having problems and select "Uninstall."
  3. Follow the on-screen prompts to uninstall the drivers.
  4. Reboot your computer if prompted.
  5. Install the drivers that you uninstalled from step 2.
  6. Reboot your computer.
  7. Test the device to see if the problem has been fixed.

3. Roll back the drivers for the device

  1. Under the “Driver” heading, right-click on the “Driver File” for the device that is not working and select “Roll back driver”.
  2. In the “Roll back driver” window, select the “Driver file” that you want to roll back and click on “Next”.
  3. On the “Driver details” window, select the “Roll back” option and click on “Next”.
  4. On the “Confirm rollback” window, click on “Roll back”.
  5. After the rollback is complete, close the “Driver details” window.
  6. Restart the device.

4. Update the drivers for the device

  1. Open Device Manager by clicking on Start > Control Panel > Device Manager.
  2. Under the Devices section, right-click on the device you wish to update and select Update Driver.
  3. Browse to the location of the driver file and select it.
  4. Click on the Update Driver button.
  5. If the driver is not installed, the computer will ask you to install it. Click on the Install button.
  6. After the driver has been installed, the Device Manager will show the updated driver under the Devices section.

If you didn't find success with an option above, then try:

  1. Run a System File Checker scan to check for and repair corrupted system files.
  2. Run a System Restore to revert the system to a previous state.
  3. Run the DISM tool to repair corrupted system files.
  4. Perform a clean boot of the system.
  5. Perform a reset of the system.