There are a few common Kindle error codes that can occur when using your device. The most common error codes are:
-Error code: 1008. This error code typically occurs when the Kindle is unable to connect to the Amazon server. This can be caused by a number of factors, including a weak internet connection or an issue with the Amazon server itself.
-Error code: 1022. This error code occurs when the Kindle is unable to access your Amazon account. This can be caused by a number of factors, including an incorrect password or a problem with the Amazon server.
-Error code: 1160. This error code typically occurs when the Kindle is unable to connect to a Wi-Fi network. This can be caused by a number of factors, including a weak Wi-Fi signal or an issue with the Wi-Fi router.
-Error code: 1203. This error code typically occurs when the Kindle is unable to connect to the Kindle Store. This can be caused by a number of factors, including a weak internet connection or an issue with the Amazon server.
If you are experiencing any of these error codes, there are a few things you can try in order to resolve the issue. First, try restarting your Kindle. If that does not work, try resetting your Kindle to factory defaults. If you are still having trouble, contact Amazon customer support for further assistance.
- Check for a software update - go to Settings > Device Options > Software Update and follow the prompts
- Try restarting your Kindle - press and hold the power button for 40 seconds, then release and wait for your Kindle to restart
- Check your wireless connection - make sure you're connected to a Wi-Fi network and that the network is functioning properly
- Force a shutdown and restart - press and hold the power button for 20 seconds, then release and wait for your Kindle to restart
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1. Check for a software update - go to Settings > Device Options > Software Update and follow the prompts
In order to check for a software update on an Amazon Kindle, go to Settings > Device Options > Software Update. If there is an update available, you will be prompted to install it. If there is not an update available, you will be prompted to download and install the latest software version.
2. Try restarting your Kindle - press and hold the power button for 40 seconds, then release and wait for your Kindle to restart
- Hold down the power button for 40 seconds to restart your Kindle.
- If your Kindle still does not work, try the following steps: a. If you have a Kindle Fire:
- Tap the home screen.
- Tap the "Settings" button.
- Tap "General."
- Tap "Reset."
- Tap "Yes."
- Wait until your Kindle restarts.
- If you have a Kindle:
- Hold down the power button and then press the Menu/Select button.
- Tap "Settings."
- Tap "General."
- Tap "Reset."
- Tap "Yes."
- Wait until your Kindle restarts.
3. Check your wireless connection - make sure you're connected to a Wi-Fi network and that the network is functioning properly
- If your Kindle is connected to a Wi-Fi network, open the Kindle’s settings and select Wi-Fi.
- If you don’t see your home network listed, make sure your Kindle is connected to the Internet via Wi-Fi and your router is working.
- If you still don’t see your home network, try connecting your Kindle to a different Wi-Fi network.
- If you still can’t connect, try restarting your Kindle.
- If you still can’t connect, try clearing your Kindle’s cache and data.
- If you still can’t connect, try contacting your ISP or router manufacturer for help.
4. Force a shutdown and restart - press and hold the power button for 20 seconds, then release and wait for your Kindle to restart
- Press and hold the power button for 20 seconds
- Release the power button and wait for your Kindle to restart
- If you're experiencing a common Amazon Kindle error code, the restart will fix it
If you didn't find success with an option above, then try:
- Try deregistering and reregistering your Kindle - go to Settings > Device Options > Personalization and select Deregister. Follow the prompts to reregister your Kindle.
- Contact Amazon customer support.