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How to fix error code 2123-1502?

Alton Alexander
By Alton AlexanderUpdated on June 4th, 2022

Error code 2123-1502 is a Nintendo Switch error code that indicates a problem with the system's software. The code can be caused by a number of things, including a corrupted file or a problem with the system's internal storage. The error can also be caused by a hardware issue, such as a problem with the system's Joy-Con controllers.

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1. Check for updates for your game

  1. On your computer, open the Origin client.
  2. On the Origin home page, click Account and select Game Updates.
  3. On the Game Updates page, under the Overview tab, select your game.
  4. On the Details tab, under the Update section, select Check for Updates.
  5. If there are any updates available for your game, they will be listed. If there are no updates available, the game will tell you that there are no updates available and offer to update your game.
  6. Click Update to download and install the updates.

2. Close and restart the game

  1. Reinstall the game
  2. Restart the game

3. Delete the game and reinstall it

  1. Open the Xbox One Settings app.

  2. Select System.

  3. Select Games and Apps.

  4. Select the game you want to delete.

  5. Select the Delete button.

  6. Confirm the deletion.

  7. Reinstall the game.

  8. Enter your Xbox Live account information.

  9. Select the Reinstall button.

  10. Select the Yes, reinstall this game option.

  11. Confirm the reinstall.

  12. Play the game. If the game does not work, try the following:

  13. Reset your Xbox One.

  14. Clear your Xbox One cache.

4. Contact the game developer for assistance

If you are experiencing an error code 2123-1502, you will need to contact the game developer for assistance. There are a few steps that you can take in order to do so:

  1. First, you will need to locate the game developer's contact information. This information will likely be found on the game's official website or on the game's packaging.
  2. Once you have located the contact information, you will need to send a message to the game developer. In your message, you will need to provide as much information as possible about your error code and your computer's configuration.
  3. If the game developer is able to identify the issue, they will likely be able to provide a solution.