Error code 7 is a Spotify error code that is typically caused by a problem with the user's internet connection. This error can also be caused by a problem with the user's computer or by a Spotify server issue.
1. Check your internet connection
- Go to https://www.spotify.com/ and sign in.
- Click on the "Settings" button in the top right corner of the screen.
- Under the "General" tab, click on the "Connection" button.
- On the "Connection" page, you'll see a list of all the devices you have connected to your account. In the "Status" column, you'll see a number that corresponds to the device's connection status.
- If the connection status is "Not Connected," there may be something wrong with your internet connection. To fix this, you'll need to try connecting to the internet again using a different device or via a different internet connection.
- If the connection status is "Connected but Slow," you may have a problem with your internet connection. To fix this, you'll need to try connecting to the internet again using a different device or via a different internet connection, or try updating your software.
- If the connection status is "Connected and Good," your internet connection is good and you don't need to take any other action.
2. Clear your Spotify cache
- Open Spotify and sign in
- Click on the three lines in the top left corner of the main screen
- Under "Settings," select "History."
- On the History page, select the album or song you want to clear the cache for
- Under "Settings," select "History Clear Cache."
- Click on the "Clear Cache" button.
- If the error code 7 pops up again, repeat steps 4-6.
3. Reinstall Spotify
- Download and install the Spotify app on your device.
- Open the Spotify app and sign in.
- On the main screen, click on the three lines in the top left corner.
- Select "Apps & Features."
- Under "Installed Apps," click on "Spotify."
- On the "Spotify" screen, click on the "Rebuild Database" button.
- On the "Spotify" screen, click on the "Restart" button.
- After the Spotify app has restarted, sign in again.
- On the main screen, click on the three lines in the top left corner.
- Select "Apps & Features."
- Under "Installed Apps," click on "Spotify."
- On the "Spotify" screen, click on the "Update" button.
- On the "Update" screen, click on the "Restart" button.
- After the Spotify app has restarted, sign in again.
- On the main screen, click on the three lines in the top left corner.
- Select "Apps & Features."
- Under "Installed Apps," click on "Spotify."
- On the "Spotify" screen, click on the "Uninstall" button.
- On the "Spotify" screen, click on the "Delete Data" button.
- After the Spotify app has been uninstalled, sign out of the app.
- On the main screen, click on the three lines in the top left corner.
- Select "Apps & Features."
- Under "Installed Apps," click on "Spotify."
- On the "Spotify" screen, click on the "Delete" button.
- After the Spotify app has been deleted, sign out of the app.