The most common Xbox One error codes are 0x87de0017, 0x8027025a, and 0x80070490. These error codes are usually caused by a problem with the Xbox Live service or your internet connection. To fix these error codes, you can try restarting your Xbox One or your router, or you can try connecting to Xbox Live using a different network.
- Restart your Xbox One console: This simple step can often fix the problem
- Check your Xbox One network connection: Make sure your console is connected to the Internet
- Power cycle your Xbox One console: Turn off your console, then unplug the power cord for at least 30 seconds
- Test your Xbox Live connection: Run the Xbox Live Connection Test to check your network connection
- Contact Xbox Support: If you’ve tried all of the above and are still having issues, you can contact Xbox Support for more help
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1. Restart your Xbox One console: This simple step can often fix the problem
Press and hold the Xbox button on your controller while inserting the power cord. When the Xbox logo appears, release the button. Select Restart Xbox from the power menu. Select Yes to confirm.
2. Check your Xbox One network connection: Make sure your console is connected to the Internet
- On your Xbox One, go to Settings.
- Select Network and Internet.
- Select your connection type.
- Select Status.
- If the Status says Connected, your Xbox One is connected to the Internet. If the Status says Not Connected, your Xbox One is not connected to the Internet and you need to fix the problem.
3. Power cycle your Xbox One console: Turn off your console, then unplug the power cord for at least 30 seconds
. Plug in the power cord, then turn on your console. If you're experiencing problems with your Xbox One, there are some basic steps you can take to troubleshoot and fix them. First, turn off your console and unplug the power cord. This will clear any existing errors and hopefully solve the issue. Next, plug the power cord back in and turn on your console. If the issue still persists, try one of the following solutions. If you're experiencing problems with your Xbox One, there are some basic steps you can take to troubleshoot and fix them. First, turn off your console and unplug the power cord. This will clear any existing errors and hopefully solve the issue. Next, plug the power cord back in and turn on your console. If the issue still persists, try one of the following solutions. If your Xbox One is not powering on, try the following solutions:
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Check to see if your Xbox One is properly connected to the power outlet. Make sure that the power cord is plugged into the back of the console and into an outlet.
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Check to see if your Xbox One has been tampered with. If someone has unplugged the power cord or if there is something blocking the outlet, your Xbox One may not power on.
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Try restarting your Xbox One. Press the Xbox button to start the console, then press the power button to turn it off. After a few seconds, press the Xbox button again to turn it on. If the issue still persists, try one of the other solutions. If your Xbox One is not powering on, try the following solutions:
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Check to see if your Xbox One is properly connected to the power outlet. Make sure that the power cord is plugged into the back of the console and into an outlet.
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Check to see if your Xbox One has been tampered with. If someone has unplugged the power cord or if there is something blocking the outlet, your Xbox One may not power on.
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Try restarting your Xbox One. Press the Xbox button to start the console, then press the power button to turn it off. After a few seconds, press the Xbox button again to turn it on. If the issue still persists, try one of the other solutions.
4. Test your Xbox Live connection: Run the Xbox Live Connection Test to check your network connection
- From the Xbox One home screen, press the Menu button.
- Select System.
- Select Settings.
- Select Network.
- Select Test Xbox Live Connection.
- Select your network type and click Test.
- If the test is successful, the console will display a message and the status will be green. If the test is not successful, the console will display a message and the status will be red.
5. Contact Xbox Support: If you’ve tried all of the above and are still having issues, you can contact Xbox Support for more help
From the Xbox One Home screen, navigate to the All Apps Menu (three horizontal lines in the top left corner of the screen). Select Settings. Select System and then select Support. If you are having an issue with your Xbox One console, select the “What can I help you with?” option. Select the issue you are having and then select the “Contact Xbox Support” option. You will be prompted to enter your Xbox Live account email address and password. After filling out the information, you will be connected to a live representative who can help you with your issue.