The iPhone could not be restored error 4013 is a hardware issue that can occur when trying to update or restore your iPhone. This error is typically caused by a faulty connection between your iPhone's logic board and its power supply. In some cases, it can also be caused by a faulty battery. If you are experiencing this error, you will need to have your iPhone repaired by a qualified technician.
Other common searches for this error include:
- 9 error code: -1609629695
- error code 9
- iphone could not be restored error 4013
1. Use a different USB cable
- If you are using a USB cable that is not certified by Apple, you will get an error message on your iphone stating "Could not be restored: 4013."
- You will need to find a certified USB cable in order to fix this issue.
- Once you have the certified cable, plug it into your iphone and into your computer.
- On your iphone, go to "Settings" and then click on "General."
- Scroll down and click on " usb ."
- Under "USB Status," make sure that the "Status" is set to "Connected."
- Next, click on "Restore."
- On the "Restore Options" screen, make sure that "Erase All Content and Settings" is not selected.
- Next, click on "OK."
- Your iphone will now start restoring your data.
2. Use a different USB port
- If the iphone could not be restored error 4013 is occurring when trying to connect to iTunes, try connecting to the iphone using a different USB port.
- If the iphone could not be restored error 4013 is occurring when trying to connect to iCloud, try connecting to the iphone using a different USB port.
- If the iphone could not be restored error 4013 is occurring when trying to connect to a computer, try connecting to the iphone using a different USB port.
3. Check for updates to your computer's operating system
- In your computer's operating system, open "Control Panel"
- Under "System and Security" on the Control Panel, click "Windows Update"
- On the Windows Update window, click "Check for Updates"
- If there are any updates, the Windows Update window will list them and you will be able to click "Install" to install them
- If there are no updates, the Windows Update window will say "There are no updates available."
4. Check your security software
- Go to Settings on your iPhone and select General.
- Under "General," select "Restore."
- Select "iPhone" from the list of devices.
- Select "Restore from Backup."
- Select the backup you want to use.
- Select "Yes" to confirm.
- Wait for the restoration process to finish.
- After the restoration process is complete, open your iPhone and check the security settings. If they have been changed, you may need to reconfigure them.
If the answers above didn't work then you should also try:
- Check for updates to your iPhone's software.
- Restart your computer and your iPhone.
- Try using another computer to restore your iPhone.